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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Rick would call to update me with my vehicle status. Took longer than expected to get it fixed and he offered me a rental which Stephanie got me in in less under 20 min of being there. They were both great!
Business response:
Thank you for taking the time to share your experience at Reliable Nissan. We understand that while the repairs on your vehicle took longer than expected, you were impressed with the service you received from Rick and Stephanie. We appreciate your feedback!
This was a great experience, was not pressured into any I didn’t want or need. Ex:car, warranty…
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you weren't pressured into any unnecessary purchases and had a great overall experience. Congratulations on finding the perfect vehicle for you! We know you'll enjoy it. Please don't hesitate to reach out to our service department for any routine maintenance or parts needs you may have in the future. We look forward to seeing you again soon!
Nice work but the wrong battery was put in my key fob. Also battery died 2 weeks after visit.
Business response:
Thank you for taking the time to share your experience at Reliable Nissan. We sincerely apologize that the wrong battery was installed in your key fob and that it died only two weeks after your visit. At Reliable Nissan, we strive to provide exceptional service and ensure every detail is correct. We understand your frustration with this situation. We look forward to regaining your trust and exceeding your expectations in the future.
I very much enjoyed my experience at reliable Nissan, especially Gabe Moya!. Terrific salesman! No pressure at any time!
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you enjoyed your visit, especially your interaction with Gabe Moya. Congratulations on your new vehicle! We wish you many happy miles of driving.
Overall the service was excellent. My only issue was the fluids were not topped off, along with a courtesy car wash was not done. The service to check out was disjointed and the technicians seemed disorganized and disoriented.
Business response:
Thank you for taking the time to share your recent service experience at Reliable Nissan. We appreciate you acknowledging that the overall service was excellent. We are committed to continuous improvement, and your feedback is valuable to us. We hope you'll give us another chance to demonstrate the high level of service you deserve!
Went in for an oil change and spoke with Briana Salazar who was friendly, caring and knowledgeable. She not only treated me like an important customer but treated me as a friend although I’d never met her before. She took time to explain a couple of questions I had and did it all with a smile. 👍🏼😊
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We were thrilled to hear about your interaction with Briana Salazar in our service department. At Reliable Nissan, we strive to create a welcoming and informative environment for all our customers, and it sounds like Briana went above and beyond to achieve that for you!
Was right on it got it dune right away walked away with a car lol
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that our service team was "right on it" and got your car serviced quickly and efficiently. We appreciate you mentioning that you were able to walk away with a car – that sounds like a great outcome!
The service is usually good, but it always seems that they are understaffed. Haven't been offered a car wash last three times I've been in. Nissan recall brought us in. Otherwise only come here when absolutely need to.
Business response:
Thank you for taking the time to share your feedback about Reliable Nissan. We appreciate you acknowledging that our service is usually good, but we understand your frustration with our recent staffing levels and the lack of car wash service during your past three visits. We look forward to regaining your trust and exceeding your expectations in the future!
Really good service and great people's whi work there thanks for everything u guys do
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We truly appreciate your kind words about our service and staff.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 13,517 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 11:00 a.m.