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Reliable Nissan

4.9
  • Albuquerque, NM

About this business

Reliable Nissan in New Mexico is proud to be the premier Nissan dealership in New Mexico. Reliable Nissan prides itself on outstanding customer service, and we honor dealership staff employees who excel in Nissan sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. 

Location details

9951 Coors Blvd NW, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.99,189 reviews
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GMAYS's profile image
4 months ago

Having a new mirror installed on my Frontier Pro 4X pickup was an expensive proposition, but Reliable got the part ordered and got it installed pretty quickly. The strange thing was that the day after I had the work done someone called from the dealership and said I had missed my appointment (which I had not). I guess I should have asked for a refund since I was supposedly a no-show. 

Business response:

Thanks for your feedback! We're glad to hear you had a quick installation experience. We apologize for the mix-up with the appointment call. Your satisfaction is important to us, and we'll work to ensure better communication in the future. Enjoy your new mirror! 

HICKSJ124's profile image
HICKSJ124 
4 months ago

Professional, detailed and courteous. Also very knowledgeable on all vehicles. Goes the extra mile for the customer 

Business response:

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. Your recognition of our professionalism and dedication means a lot. We’re always here to go the extra mile for our customers! 

Adrian's profile image
4 months ago

Excellent service and very professional and explained everything that my vehicle will need. Thank you 

Business response:

Adrian, thank you for your fantastic feedback! We're thrilled to hear you had a great experience and found our service professional and informative. We’re here to ensure your vehicle is always in top shape. Looking forward to seeing you again! 

rena_chavarria's profile image
rena_chavarria 
4 months ago

Took to long to get paperwork. Had to wait for my extra key AGAIN. Last vehicle I got from you had to wait for the second key. The tint was bubbled on my passenger window. But redid my tint. I told them to get me seat covers for the 2nd n 3rd row for the hassle but nothing was done. 

Business response:

We always strive to improve, and we apologize for any inconvenience caused. It's also concerning to hear about the tint issue on your passenger window and the seat covers not being addressed. We truly want to ensure your satisfaction, so please don’t hesitate to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com so we can make it right and address any outstanding concerns. 

SAMANTHA.SALSBURY's profile image
SAMANTHA.SALSBURY 
4 months ago

Great experience, buying a car for the first time is a scary process and everyone made it super easy. Kudos to Jesse in finance 

Business response:

Thanks for sharing your experience, Samantha! We're thrilled to hear that you felt supported during your first car purchase. Jesse will be happy to know his efforts made a difference. Enjoy your new ride! 

C.Archie's profile image
4 months ago

I was promised a new set of floor mats and paperwork copies of what I filled out, but I have yet to hear back. Overall experience was really well. I’m really enjoying my Nissan and I’m hoping in the future when I’m ready to upgrade I’ll probably be swapping to another Nissan since I had overall a great experience. 

Business response:

Thanks for the fantastic review! We're thrilled to hear you’re enjoying your Nissan. We apologize for the delay on the floor mats and paperwork. We're on it and appreciate your patience. Looking forward to assisting you with your future upgrade! 

JRTN1979's profile image
4 months ago

About my oil change it looks like they dont check it afterwards cuz its short a half court 

Bloondiehix's profile image
Bloondiehix 
4 months ago

My sales rep Alejandro Zavala A great salesman I recommend him if you’re interested in a new vehicle 

Business response:

Thanks! We're thrilled to hear you had a great experience with Alejandro. Your recommendation means a lot to us, and we're here to help with any future vehicle needs! 

ValC94's profile image
4 months ago

Great service. Really care about the people not just the sale. I Love my SUV. 

Business response:

Val, we’re thrilled to hear you had a great experience! Our team is dedicated to providing exceptional service and ensuring our customers love their vehicles. Enjoy your SUV, and thank you for your kind words! 

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.9 star rating with 9,189 reviews. 

When is Reliable Nissan open?

Reliable Nissan is open now. It will close at 8:00 p.m.