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Reliable Nissan
- Albuquerque, NM
About this business
Reliable Nissan in New Mexico is proud to be the premier Nissan dealership in New Mexico. Reliable Nissan prides itself on outstanding customer service, and we honor dealership staff employees who excel in Nissan sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable.
Location details
9951 Coors Blvd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I am glad they were able to identify that I had a bad battery, however when they installed the new battery all sensors needed to be reset, I had low tire pressure and they didn’t fill them, I would think this could be done as a courtesy of the dealership, I can go to any tire shop and have this done which was exactly what I had to do, which shouldn’t have been the case being that they had my car over 5 days
Business response:
We understand how frustrating it must feel to notice discrepancies on your receipt after leaving, especially regarding the tire rotation and the car wash. Your feedback is very important to us, and we’d like the opportunity to address your concerns directly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com so we can better understand what happened.
Service advisor was excellent. Got my vehicle checked in quickly, showed me to the waiting area and got me out the door in 50 minutes. One detractor though. The tire pressure was not checked. When I left the service department, 2 of my tires were at 30 PSI.
Business response:
Thanks for the feedback! We’re glad to hear you had a positive experience with our service advisor. We apologize for the oversight on tire pressure and appreciate you bringing it to our attention. We'll make sure to address this with the team. Your satisfaction is important to us!
Janay and Torin, They both had great costumer service! They were helpful, friendly, and made the car buying process easy. I highly recommend them!
Business response:
Thank you, Angel! We’re thrilled to hear about your positive experience with Janay and Torin. Making the car buying process smooth and enjoyable is our top priority. Your recommendation means a lot to us!
Janay and Torin Thanks for all the help and patience. Your help is greatly appreciated.
Business response:
Thank you for your kind words! We're thrilled to hear that Janay and Torin provided you with excellent support. Your appreciation means a lot to us, and we’re here to help whenever you need.
David was polite and took good care of me, he is one of the best service people I’ve had.
Business response:
Thank you! We're thrilled to hear about your positive experience with David. Our team strives to provide exceptional service, and it's wonderful to know he made a great impression. We appreciate your kind words!
Lanika was amazing. She made sure that I was taking care of. Super personable I will be recommending her to anyone looking for a car
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Lanika provided such great service. Your recommendations mean a lot to us, and we look forward to helping more customers find their perfect cars!
Mr. David was very welcoming and helped us as soon as we parked and got out of our vehicle.
Business response:
Thanks for your kind words, Michelle and Robert! We're thrilled to hear that we made you feel so welcome right from the start. We aim to provide excellent service, and it’s fantastic to know we hit the mark. Looking forward to your next visit!
Lived the service Ramon gave. (Loved) the only thing is that the people in charge of processing your payment are quite the salesman. I suppose it’s part of their job.
Business response:
Kathie, we’re thrilled to hear you loved Ramon's service! We appreciate your feedback about the payment process and understand how it can come off. Your insights help us improve, and we’re grateful for your support. Looking forward to serving you again!
The people have been great and the service is also good I have had three oil changes and each time they have been on time.
Business response:
Thanks! We're thrilled to hear you've had a great experience with our team and timely service. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch service on your future visits!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.9 star rating with 9,228 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 5:00 p.m.