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Reliable Nissan

4.4

About this business

Location details

9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.410,947 reviews
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ariamincey4's profile image
ariamincey4 
9 months ago

They are always friendly, but when it comes to fixing my car i’m always having issues. They have tried to charge me for “new parts” when those parts aren’t even needed to fix my car. They had pulled my push start out of my dash but they left my whole dash apart. everytime i take it in to get something fixed they never actually fix it. instead i have to keep coming back to get things actually fixed. 

Business response:

We understand how frustrating it must be to deal with repeated issues when bringing your vehicle in for service. Our goal is to provide thorough and effective repairs, and it’s concerning to hear that this has not been your experience. We would like to address your concerns in more detail and find a resolution for you. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss your experience further 

TCARLSTON1's profile image
TCARLSTON1 
9 months ago

I had got the basic Which I was told it came with all fluids topped off and my tire pressure check and rotated, they were rotated but the tire pressure weren't checked........ I might as well went to Walmart for the same services for half the price, but I was expecting a better quality through the dealership🥺 

Business response:

We understand how important it is for every service to meet your expectations, especially when choosing a dealership for quality care. It’s concerning to hear that your tire pressure was not checked as expected, and we want to make this right. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further and ensure your concerns are properly addressed. 

JECHAVEZ's profile image
JECHAVEZ 
9 months ago

Mr. Abdul Kebe, The day we met at the Reliable Nissan car lot on 2/6/25, I felt blessed to meet you, considering the current State of Affairs of the US Political system. I don't get this feeling often from individuals, but after our interaction, I know that you are a Man of your word and follow through with your actions... I thank you for sharing your homeland stories with us. This day was indescribable to have so many common attitudes to life. You stated that we are Family, and I truly believe what you said..is true. I woul... read more

Business response:

Thank you! We’re thrilled to hear about your wonderful experience with Mr. Kebe. It’s always great to connect on a personal level, and we appreciate your kind words. Your support means a lot to us and reinforces our commitment to exceptional service. 

BRIANALLTHETIME12's profile image
BRIANALLTHETIME12 
9 months ago

I have bought a vehicle from here before and the sales person was the same very nice and helpful 

Business response:

Thanks for sharing your experience, Brian! We're glad to hear that you had a positive interaction with our sales team again. Your feedback means a lot to us, and we look forward to helping you with any future vehicle needs! 

rogall7's profile image
rogall7 
9 months ago

The sales person was very helpful with the type of car I wanted and the total cost 

Business response:

Thanks for your great feedback! We're thrilled to hear that our sales team was able to assist you in finding the perfect car at the right price. Your satisfaction is our priority, and we appreciate your support! 

JDITTMAN505's profile image
JDITTMAN505 
9 months ago

I will be continuing to take my business here at the dealership, knowledgeable, respectful, and can’t ask for more 

Business response:

Thank you! We're thrilled to hear about your positive experience. Our team is dedicated to providing top-notch service and knowledge, and we're glad it shows. Looking forward to seeing you again at the dealership! 

Pgarcia71ss's profile image
Pgarcia71ss 
9 months ago

My service rider Ramon Mendoza at Reliable Nissan has always given me and my vehicle 100% attention, he follows through with all services i require which means a lot in this industry.The dealership has also taken care of my needs throughout our years of doing business Thank you Ramon Mendoza and Reliable Nissan. Phil G. 

Business response:

Thank you! We're thrilled to hear about your positive experiences with Ramon and our team at Reliable Nissan. Your loyalty means the world to us, and we’re committed to providing top-notch service for all our customers. Looking forward to continuing to meet your automotive needs! 

LindaO's profile image
LindaO 
9 months ago

The staff is friendly and helpful, processing each arriving customer as quickly as possible so we can get on with our day. I received a call when the work was done and was able to pick up the car soon after. Ramon went over what was done and mentioned that my tires would probably be ready to be replaced on my next service visit. 

Business response:

Thank you for the fantastic feedback, Linda! We're thrilled to hear about your positive experience with our team and Ramon. We're always here to ensure your visits are smooth and efficient. Looking forward to seeing you again for your next service! 

JAKEJROMERO4's profile image
JAKEJROMERO4 
9 months ago

Ramón is very professional. Kept me informed of the progress and gave me a realistic timeline. Additionally, his customer service skills are worthy of a luxury resort. Very satisfied!! 

Business response:

Jake, thank you for your amazing feedback! We're thrilled to hear that Ramón provided such excellent service and communication. Our team strives to create a top-notch experience, and it's great to know we hit the mark for you. We appreciate your support and look forward to serving you again! 

Frequently asked questions about Reliable Nissan

How is Reliable Nissan rated?

Reliable Nissan has a 4.4 star rating with 10,947 reviews. 

When is Reliable Nissan open?

Reliable Nissan is closed now. It will open at 8:00 a.m.