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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We had our transmission replaced on our car, the parts arrived quick and the repair were finished quick. However when I went to pick up the vehicle i was directed straight to cashier, paid my bill and given the keys. No one went over the details of the repairs or what to do for maintenance nor what to do if something goes wrong. This was not a simple oil change, with amount I paid I expected more.
Business response:
We’re pleased to hear that the parts arrived quickly and the repair was completed promptly. We understand that communication is key, and we strive to ensure every customer is fully informed about their vehicle's repairs and any necessary maintenance. If you have any further questions or need additional information, please feel free to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com.
Took to long to get paperwork. Had to wait for my extra key AGAIN. Last vehicle I got from you had to wait for the second key. The tint was bubbled on my passenger window. But redid my tint. I told them to get me seat covers for the 2nd n 3rd row for the hassle but nothing was done.
Business response:
We always strive to improve, and we apologize for any inconvenience caused. It's also concerning to hear about the tint issue on your passenger window and the seat covers not being addressed. We truly want to ensure your satisfaction, so please don’t hesitate to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com so we can make it right and address any outstanding concerns.
Great experience, buying a car for the first time is a scary process and everyone made it super easy. Kudos to Jesse in finance
Business response:
Thanks for sharing your experience, Samantha! We're thrilled to hear that you felt supported during your first car purchase. Jesse will be happy to know his efforts made a difference. Enjoy your new ride!
I was very surprised with the professional service that I received, Jerrit the salesman and I’m very pleased
Business response:
Not sure, we’re thrilled to hear about your positive experience! Jerrit appreciates your kind words and we're glad our professional service met your expectations. Thank you for taking the time to share your feedback!
Very quick, had a coupon and they honored it and stuck to the price! Very impressed!
Business response:
Thanks! We're thrilled to hear you had a great experience with us. Honoring coupons and providing quick service is what we aim for. Your satisfaction means a lot to us!
Excellent service and very professional and explained everything that my vehicle will need. Thank you
Business response:
Adrian, thank you for your fantastic feedback! We're thrilled to hear you had a great experience and found our service professional and informative. We’re here to ensure your vehicle is always in top shape. Looking forward to seeing you again!
Professional, detailed and courteous. Also very knowledgeable on all vehicles. Goes the extra mile for the customer
Business response:
Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. Your recognition of our professionalism and dedication means a lot. We’re always here to go the extra mile for our customers!
Having a new mirror installed on my Frontier Pro 4X pickup was an expensive proposition, but Reliable got the part ordered and got it installed pretty quickly. The strange thing was that the day after I had the work done someone called from the dealership and said I had missed my appointment (which I had not). I guess I should have asked for a refund since I was supposedly a no-show.
Business response:
Thanks for your feedback! We're glad to hear you had a quick installation experience. We apologize for the mix-up with the appointment call. Your satisfaction is important to us, and we'll work to ensure better communication in the future. Enjoy your new mirror!
Great service. Really care about the people not just the sale. I Love my SUV.
Business response:
Val, we’re thrilled to hear you had a great experience! Our team is dedicated to providing exceptional service and ensuring our customers love their vehicles. Enjoy your SUV, and thank you for your kind words!
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 11,902 reviews.
When is Reliable Nissan open?
Reliable Nissan is open now. It will close at 8:00 p.m.