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Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
John Lehr, was very helpful. We told him what we were looking for and he did a great job working with us to get what we wanted.
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that John Lehr was very helpful in assisting you find the perfect vehicle. It's always our goal to ensure a smooth and successful car buying experience for our customers. Thanks again for choosing Reliable Nissan!
It was a great experience and I been treated with respect and kindness by Cesar Chavez!!
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you were treated with respect and kindness by Cesar Chavez. That's exactly what we strive for at our dealership.
Rick would call to update me with my vehicle status. Took longer than expected to get it fixed and he offered me a rental which Stephanie got me in in less under 20 min of being there. They were both great!
Business response:
Thank you for taking the time to share your experience at Reliable Nissan. We understand that while the repairs on your vehicle took longer than expected, you were impressed with the service you received from Rick and Stephanie. We appreciate your feedback!
Was right on it got it dune right away walked away with a car lol
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that our service team was "right on it" and got your car serviced quickly and efficiently. We appreciate you mentioning that you were able to walk away with a car – that sounds like a great outcome!
Overall the service was excellent. My only issue was the fluids were not topped off, along with a courtesy car wash was not done. The service to check out was disjointed and the technicians seemed disorganized and disoriented.
Business response:
Thank you for taking the time to share your recent service experience at Reliable Nissan. We appreciate you acknowledging that the overall service was excellent. We are committed to continuous improvement, and your feedback is valuable to us. We hope you'll give us another chance to demonstrate the high level of service you deserve!
I very much enjoyed my experience at reliable Nissan, especially Gabe Moya!. Terrific salesman! No pressure at any time!
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We're thrilled to hear that you enjoyed your visit, especially your interaction with Gabe Moya. Congratulations on your new vehicle! We wish you many happy miles of driving.
Went in for an oil change and spoke with Briana Salazar who was friendly, caring and knowledgeable. She not only treated me like an important customer but treated me as a friend although I’d never met her before. She took time to explain a couple of questions I had and did it all with a smile. 👍🏼😊
Business response:
Thank you for taking the time to share your positive experience at Reliable Nissan! We were thrilled to hear about your interaction with Briana Salazar in our service department. At Reliable Nissan, we strive to create a welcoming and informative environment for all our customers, and it sounds like Briana went above and beyond to achieve that for you!
The service is usually good, but it always seems that they are understaffed. Haven't been offered a car wash last three times I've been in. Nissan recall brought us in. Otherwise only come here when absolutely need to.
Business response:
Thank you for taking the time to share your feedback about Reliable Nissan. We appreciate you acknowledging that our service is usually good, but we understand your frustration with our recent staffing levels and the lack of car wash service during your past three visits. We look forward to regaining your trust and exceeding your expectations in the future!
Nice work but the wrong battery was put in my key fob. Also battery died 2 weeks after visit.
Business response:
Thank you for taking the time to share your experience at Reliable Nissan. We sincerely apologize that the wrong battery was installed in your key fob and that it died only two weeks after your visit. At Reliable Nissan, we strive to provide exceptional service and ensure every detail is correct. We understand your frustration with this situation. We look forward to regaining your trust and exceeding your expectations in the future.
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.4 star rating with 11,750 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open tomorrow at 8:00 a.m.