This profile has been claimed by the business owner or representative.
Reliable Nissan
- Car Dealers
- Albuquerque, NM
About this business
Location details
9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The appointment was easy to make. The job was completed on time. They let us know when the job was complete so we could plan for a time to pick the truck up.
Business response:
We are elated to hear about your positive experience with our service team. Making appointments simple and straightforward is something we strive for, and we're pleased this worked well for you. Completing your truck's service on schedule and keeping you informed throughout the process reflects our commitment to reliable customer care. Your feedback about our communication regarding pickup timing shows us that our efforts to help you plan your day are valued. Thank you for choosing Reliable Nissan and for sharing your experi... read more
Exceptional Service From Advisors all the way down to the Technicians. Dont hesitate bring your VECHILE here.
Business response:
Thank you for your review, Daniel. We are utterly delighted to hear about your outstanding experience with our team. Your recognition of the exceptional service provided by both our advisors and technicians means so much to us at Reliable Nissan. We take great pride in ensuring every member of our team delivers the high-quality care you experienced. Your recommendation for others to bring their vehicles to us is truly appreciated and reflects our commitment to excellence in automotive service.
I can’t say enough good things about this dealership. Raymond went above and beyond to help me find a safe and affordable vehicle for my daughters and me, and Sophia in finance was absolutely amazing, she made the process smooth, stress-free, and truly cared about what worked best for my family. Together, they made me feel heard, supported, and taken care of from start to finish. I am beyond grateful for their kindness, patience, and dedication. Because of them, I drove away in a reliable vehicle that gives me peace of mind ... read more
Business response:
We are utterly delighted to hear about your wonderful experience! Your kind words about finding a safe and affordable vehicle for you and your daughters truly warm our hearts. It brings us great joy to know that our team members provided exceptional service by going the extra mile to understand your family's needs. We are thrilled that the finance process was handled with such care and attention, making everything smooth and stress-free for you. Knowing that you felt heard, supported, and well taken care of throughout your e... read more
The mechanic provided fast and well completed service, very hospitable. I have no complaints and am verysatisfied. .
Business response:
We sincerely value your positive feedback about the exceptional service you received. It's wonderful to hear that our mechanic delivered both quick and thorough work while maintaining a welcoming approach throughout your visit. Your satisfaction means everything to us at Reliable Nissan, and we're delighted that your experience exceeded your expectations. We look forward to continuing to provide you with the same high-quality service in the future.
Great people to work with. Friendly and helpful. They give excellent service. I would recommend them.
Business response:
We are overjoyed to hear about your positive experience with our team. Your kind words about working with our friendly and helpful staff truly mean the world to us. We take great pride in delivering excellent service to each customer who walks through our doors. Thank you for taking the time to share your thoughts and for recommending us to others. We look forward to continuing to serve you with the same level of care and dedication.
The service was great everyone was friendly, but my only issue is that I’m not sure how much priority my appointment took over
Business response:
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our service great and that our team was friendly during your visit. Your positive feedback about our staff means a lot to us at Reliable Nissan. We understand your concern about appointment scheduling and the priority given to scheduled visits. Your feedback helps us identify areas where we can enhance our service delivery. We truly value customers like you who take the time to share both the positives and areas for improve... read more
They have stepped up to the plate on some problems with the new car and gone out of their way to get them worked out for me. They've made sure it was worth the least inconvenience to me as possible. A.J and Bryce have been great.
Business response:
We are delighted to hear about your positive experience with our team. It means so much to know that we were able to address the issues with your new vehicle and make the process as smooth as possible for you. We take great pride in going above and beyond to ensure our customers feel supported when challenges arise. Your recognition of our team members shows us that our commitment to exceptional service is making a difference. We truly appreciate you taking the time to share your experience and look forward to continuing to ... read more
David gave me quality service that was genuine and did not feel pressured. I will likely get the work he recommended next visit and will request him as my service advisor again!
Business response:
We are thrilled to hear about your wonderful experience with our service team. It sounds like you received exactly the kind of genuine, no-pressure approach that makes all the difference. We're delighted that you felt comfortable and confident with the recommendations provided, and it means so much to know you're planning to return for the suggested work. Your trust in our team is greatly appreciated, and we look forward to continuing to provide you with the same quality service on your next visit.
What you quote for services is not what you charge when checking out nit good
Business response:
It’s always our goal to provide transparent and accurate pricing for all services, and we regret any confusion you experienced during your visit. We’d like the opportunity to review your specific situation and ensure it’s addressed properly. Please reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com
Frequently asked questions about Reliable Nissan
How is Reliable Nissan rated?
Reliable Nissan has a 4.3 star rating with 11,243 reviews.
When is Reliable Nissan open?
Reliable Nissan is closed now. It will open at 8:00 a.m.