Reliable Nissan

4.4

Car Dealers
Albuquerque, NM

About this business

Automotive Car Dealers

Location details

9951 Coors Boulevard Northwest, Albuquerque, NM, 87114, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 8:00 p.m.
Sun	11:00 a.m. to 5:00 p.m.

4.410,947 reviews

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KESLERJ14

9 months ago

The people at Reliable is why I take my car there. The service is always friendly and they do an excellent job. Everyone smiles and makes me feel that both my car and I are important.

Business response:

Thanks for your fantastic feedback! We're thrilled to hear that our team's friendly service makes a difference for you. Your car's care is our priority, and we appreciate you trusting us with it. Looking forward to your next visit!

Jorge40

9 months ago

Very helpful, did an amazing job with getting us our 2025 Nissan Armada. Will definitely come back to work with Craig.

Business response:

Thanks! We're thrilled to hear you had a great experience getting your 2025 Nissan Armada. It's wonderful to know you'll be returning, and we can’t wait to assist you again. Enjoy your new ride!

GMAYS

9 months ago

Having a new mirror installed on my Frontier Pro 4X pickup was an expensive proposition, but Reliable got the part ordered and got it installed pretty quickly. The strange thing was that the day after I had the work done someone called from the dealership and said I had missed my appointment (which I had not). I guess I should have asked for a refund since I was supposedly a no-show.

Business response:

Thanks for your feedback! We're glad to hear you had a quick installation experience. We apologize for the mix-up with the appointment call. Your satisfaction is important to us, and we'll work to ensure better communication in the future. Enjoy your new mirror!

rena_chavarria

9 months ago

Took to long to get paperwork. Had to wait for my extra key AGAIN. Last vehicle I got from you had to wait for the second key. The tint was bubbled on my passenger window. But redid my tint. I told them to get me seat covers for the 2nd n 3rd row for the hassle but nothing was done.

Business response:

We always strive to improve, and we apologize for any inconvenience caused. It's also concerning to hear about the tint issue on your passenger window and the seat covers not being addressed. We truly want to ensure your satisfaction, so please don’t hesitate to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com so we can make it right and address any outstanding concerns.

C.Archie

9 months ago

I was promised a new set of floor mats and paperwork copies of what I filled out, but I have yet to hear back. Overall experience was really well. I’m really enjoying my Nissan and I’m hoping in the future when I’m ready to upgrade I’ll probably be swapping to another Nissan since I had overall a great experience.

Business response:

Thanks for the fantastic review! We're thrilled to hear you’re enjoying your Nissan. We apologize for the delay on the floor mats and paperwork. We're on it and appreciate your patience. Looking forward to assisting you with your future upgrade!

DannymannyD

9 months ago

We had our transmission replaced on our car, the parts arrived quick and the repair were finished quick. However when I went to pick up the vehicle i was directed straight to cashier, paid my bill and given the keys. No one went over the details of the repairs or what to do for maintenance nor what to do if something goes wrong. This was not a simple oil change, with amount I paid I expected more.

Business response:

We’re pleased to hear that the parts arrived quickly and the repair was completed promptly. We understand that communication is key, and we strive to ensure every customer is fully informed about their vehicle's repairs and any necessary maintenance. If you have any further questions or need additional information, please feel free to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

HICKSJ124

9 months ago

Professional, detailed and courteous. Also very knowledgeable on all vehicles. Goes the extra mile for the customer

Business response:

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. Your recognition of our professionalism and dedication means a lot. We’re always here to go the extra mile for our customers!

SAMANTHA.SALSBURY

9 months ago

Great experience, buying a car for the first time is a scary process and everyone made it super easy. Kudos to Jesse in finance

Business response:

Thanks for sharing your experience, Samantha! We're thrilled to hear that you felt supported during your first car purchase. Jesse will be happy to know his efforts made a difference. Enjoy your new ride!

MLGNEWMEX

9 months ago

Very quick, had a coupon and they honored it and stuck to the price! Very impressed!

Business response:

Thanks! We're thrilled to hear you had a great experience with us. Honoring coupons and providing quick service is what we aim for. Your satisfaction means a lot to us!