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Reliable Toyota
- Car Dealers
- Springfield, MO
About this business
Location details
3521 East Sunshine, Springfield, MO, 65809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Never got contact from them, wouldn't buy from them. Never got contact from them, wouldn't buy from them. That's not good business
Worst dealership I have ever dealt with, better hope your Worst dealership I have ever dealt with, better hope your auto doesn't have a recall. Brought in my truck for regular maintenance and left with a loaner for almost 5 months. Was told many stories during those 5 months that this review would be frankly too long. I am trying to get Toyota USA to buy the truck back. Since this dealership cannot and will not make things right. Worse yet, received a call on 10/03/24 that everything was fixed and in great working order. Pic... read more
Overpriced! Overpriced!! keep you there for 6 hours, lie about the Extended warrenty and forge the paperwork afterwords,won't call you back, and mailed out tittle paperwork late so I had to pay the late fee of $25.00. DONT BUY HERE!!!YOU HAVE BEEN WARNED!!
These folks use an automated email system which they These folks use an automated email system which they don’t track, or follow up with. I responded to the person who contacted me and let them know what we are looking for. Then they sent another email introducing themselves. Then I sent another email again and then they sent another email saying “we haven’t heard from you”. They don’t track their own system, they just use automation. Very impersonal and awful experience. Will not purchase here.
We didn’t have the experience we hoped. We didn’t have the experience we hoped. Our sales women Sofia was a kind girl but unfortunately not knowledgeable of the vehicle in any form or the process of selling a car. Spent over 5 hours there. We had some questions & concerns we voiced. The most frustrating part of our experience was every question we asked she ran off to the other female salesman and thankfully she was able to answer them. She even called one of her finance people to get our warranty questions answered because ... read more
Business response:
Hi there, Thank you for sharing your experience. We are sorry that our service was not up to our standards. We strive to provide excellent service and communication to all of our customers, and it seems we did not meet that standard. We would like more information regarding your experience, and invite you to reach out to lwhisler@vtaig.com with your concerns. Thank you.
2024 Sienna Daniel made the L O N G wait worthwhile. Thank you for keeping us informed along the way. You did a great job for us.
Business response:
Thank you so much for sharing your positive experience with us! We truly appreciate your kind words and the time you took to leave us a review. Your satisfaction is our top priority, and we're delighted to hear that you had a great experience with us. Our team works hard to provide exceptional service, and it's rewarding to know that we met your expectations. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you wit... read more
Finance & Service Teams Are a Joke! Don't waste your time or your money on this place! This was the WORST experience I've ever had buying a vehicle. My daughter is a college student in Springfield and I drove 200 miles from St. Louis to come to town to help her out because she needed a vehicle. We did our homework ahead of time and knew exactly what we wanted to look at. We got to the lot, found the vehicle and the (new) salesman Todd was very helpful. Picking out the vehicle, test driving, and choosing that vehicle was the ... read more
Disgusted My old car broke down pretty bad so I went shopping online and saw a used 06 Honda Accord with low ish miles priced at 6550 and thought it was a decent deal. I saw the high reviews at Reliable Toyota and thought it would be a good dealership, trustworthy and professional and whatnot. At the door, I was helped by Anthony Archuleta. I told him the car I was looking at and he looked it up and we took it for a test drive. It drove nice, it was in decent condition, from my research online, 06 Honda Accords have a good r... read more
I'll Never Buy Another BMW I recently traded my 2022 BMW 740i for the new 2023. I only had a short time, but was excited for the redesign, so I traded (knowing that I'd lose about $20,000 in the transaction). I was ok with that, knowing what upgrade I'd get. I did so, and on day 2 of owning the 2023 740, the lane change assist and hands-free driving functions malfunctioned. 1st Disappointment: I tried to get the car back into the shop immediately, but was informed I'd have to wait 5 or so days for an appointment to open. You... read more
Frequently asked questions about Reliable Toyota
How is Reliable Toyota rated?
Reliable Toyota has a 4.9 star rating with 26,688 reviews.
When is Reliable Toyota open?
Reliable Toyota is open now. It will close at 8:00 p.m.