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Reliable Toyota

4.9

About this business

Location details

3521 East Sunshine, Springfield, MO, 65809, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.926,688 reviews
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Sharon's profile image
Sharon 
11 years ago

Clean and well stocked Great car buying day!! The whole experience from the minute we got there our salesman Jason was a great source of information and made us feel like we were the most important people in the dealership. I would recomend RELIABLE TOYOTA to any one !!! 

Business response:

Thank you Sharon. We are happy to hear about your experience. Our goal is to treat our customers like family in our home and Jason takes that to heart. We look forward to seeing you in our service department and thanks again for your business! 

Renard's profile image
Renard 
11 years ago

Great dealership !(Reliable Toyota, Springfield,MO Quality dealership, great price on our new 2015 Toyota Highlander. Professional staff, no hustle. 

Business response:

Thank you for your kind review! We appreciate your business and I'm happy our team gave you a great experience when purchasing your new Highlander. 

Candy Ritter (Scion Driver for Life)'s profile image
Candy Ritter (Scion Driver for Life) 
12 years ago

Absolutely the BEST service you could ask for!!! We absolutely love this dealership. We purchased our first Scion in 2011. The best vehicle my husband and I have ever owned. May15,2014 we walked in and got another brand new Scion. We love everything about this car. The dealership is very professional and friendly. First dealership my husband and I have ever been to where not only the salesmen but the service department and the managemnet team make you feel right at home. We will shop nowhere else but Reliable Toyota Springfi... read more

Business response:

Thank you Candy for the great feedback. Out goal is to treat customers like family in our home and were happy you a great experience. Please call us anytime you have questions or need help with your Scion. 

Rotem's profile image
Rotem 
13 years ago

Audi Q7 2011 Purchase We had been searching for a car for several month, and chose this location from which to purchase our car. Everything from the initial contact, information on the car, and pricing to the delivery was flawless!! Michael was extremely accommodating, knowledgeable and took over an hour of his time to explain about every button in the car. Since we live in another state, we weren't sure that everything would go as smoothly as it did. There were no unpleasant surprises - they delivered on their word. We woul... read more

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Cberrytech 
14 years ago

Bought a New BMW X5 My husband and I visited Reliable BMW on a weekday morning, and asked to drive an X5. The staff was happy to help. We took a quick test drive with the salesman. He was very well informed about the features of the vehicle, and was very laid back. At the end of the test drive, we left. No high pressure sales or turn overs to the manager. The next day I emailed our salesman about the vehicle we wanted to build. After a few emails back and forth, we agreed on a price. A few days later we paid the deposit and ... read more

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Tim Gomez 
3 weeks ago

Tony grant, Very responsive, professional, and Tony grant, Very responsive, professional, and respectful. I’ve bought many vehicles in my 59 years on this earth, I have to say Tony went above and beyond in answering questions, concerns, etc. Reliable Toyota must hire more quality people like Tony. Give this young Man a RAISE $$$ I will be back! Tim Gomez 913-208-5999 

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Bryce 
5 months ago

Bought a used Toyota forerunner from them and our Bought a used Toyota forerunner from them and our salesman Max was great to deal with. But the sales manager Yamil Gutierrez was intentionally misleading and added on $5000 worth of warranty on a loan without disclosing it when the car already came with a warranty. Absolutely do not buy a car from this dealership. 

Business response:

We appreciate you taking the time to share your feedback. We’re glad to hear that your interaction with our sales team was a positive part of your experience. At the same time, we understand how concerns about financing and warranty coverage can be frustrating, especially when expectations don’t align with what was reviewed at delivery. Transparency is something we continually strive for, and feedback like this helps us evaluate how we communicate important details during the purchase process. We would welcome the opportunit... read more

Mark Johnson's profile image
Mark Johnson 
8 months ago

Will not answer questions and falsely advertising cars at Will not answer questions and falsely advertising cars at prices that are not available. Sam L. keeps emailing me with spam but won’t respond to questions. Poor customer service and business practices. My parents have bought several vehicles from here and won’t be doing so moving forward. 

Sick of being bothered's profile image
Sick of being bothered 
12 years ago

Never stopped calling me!!! I didn't buy a car from them but until I told them I bought another one, they called me everyday!!!! So annoying!! 

Business response:

We apologize for the misunderstanding. We take pride in treating our customers like a guest in our home and it looks like in this case we did not listen to your needs very well. Your business is very important to us but what is more important than that is your happiness. If there is anything that I can ever do for you personally in the future please let me know. Sincerely, Matthew J. Maxwell Toyota Sales Director 

Frequently asked questions about Reliable Toyota

How is Reliable Toyota rated?

Reliable Toyota has a 4.9 star rating with 26,688 reviews. 

When is Reliable Toyota open?

Reliable Toyota is open now. It will close at 8:00 p.m.