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Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 w... read more
16300 Christensen Rd, Suite 211, Tukwila, WA, 98188, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Shanan did a great job of explaining everything clearly and was very professional. I am happy with my experience.
Business response:
Leah, we are very happy to hear you are pleased with our services. Our goal is to constantly strive to deliver the very best. Please don't hesitate to reach out to one of our team members should you need anything in the future.
Working with Tasha Mcquay has been an AMAZING experience. She’s very honest and will help you with everything and anything possible. She will be an asset to any company with all her abilities and communication skills.
Business response:
Thank you for your kind words and for giving Tasha a shout out. Our corporate goal to provide the best customer service, earning the loyalty and love of every single client. It is truly nice to know that our efforts are paying off. Please don't hesitate to reach out if there is anything you need.
Working with Tasha Mcquay has been an amazing experience. She is quick to respond and always on top of everything. Renters warehouse is the best in the business. A+++
Business response:
WOW! Thank you Binni for giving us such high marks. We are constantly hard at work. Our goal is to provide all owners and tenants with superior service that exceeds their expectations. We love what we do, and getting word that you had an amazing experience makes us beyond excited.
Even though, we had some difficult times handling our repairs through this management company in a past and I would not recommend to go through this management company based on my previous experience with them, I am going to compliment one staff member on a team. Corey Mehus was handling our renter home inspections for a while. She is a very professional and friendly agent and it was a great experience to interact with her. Thank you, Corey!
Business response:
We wanted to take a moment to thank you for telling us more about your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team on our next staff meeting. Do allow us the opportunity to serv... read more
Once I received a working agent, after 2 1/2 months RW started showing the condo and an offer for the lease was made. Am very impressed with the organization, services of RW, WHEN everyone works smoothly.
Business response:
Hello Janice, thank you for taking the time to share your experience with us. We are constantly looking to improve the experience of both homeowners and tenants. If you require any assistance please contact us at 844-793-4948 and we will be happy to assist you.
Erin Kirkendall is very professional and very knowledgeable. Very quick in turning things around. She gets the job done very well.
Business response:
Hello Ken, thank you for taking the time out of your busy schedule to share your opinion with other community members. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We are so glad we were able to help you out. Helping our customers is what we love best. Customers just like you make doing what we do a true pleasure. Everyone looks forward to the next opportunity of serving you and yours. Our brand promise is all about delivering seamless experienc... read more
Overall I have been satisfied with the service they usualy get right back to me if I have any questions
Business response:
Hello Glen, thank you for taking the time to share your experience with us!
Malvina is not only AMAZING, but she genuinely cares about her clients! She was quick to think of a solution regarding our tenants rent payment, a maintenance inquiry, & concerns with the care of our home. It’s not an easy process to listen to people’s issues all day, but Malvina shows empathy along with understanding! She gave us answers to all of our questions and went above and beyond making sure our needs were satisfied! It’s hard to find someone with such devotion and determination these days in the workfield, but Malvi... read more
Business response:
Hello Heather, thank you for taking the time to share your experience with us. We are thrilled to hear that Malvina was able to provide you a top notch experience. We look forward to working with you again Heather.
Renters Warehouse has a 4.9 star rating with 249 reviews.
Renters Warehouse is closed now. It will open tomorrow at 8:00 a.m.