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Renters Warehouse
- Ferguson, MO
About this business
Location details
801 S Florissant Rd, Ferguson, MO, 63135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clair is nice and friendly, answer all my questions In this call. I am very satisfied.
Mr Rhino was very helpful I'm very very pleased with him.also he made sure everything was done right.
Business response:
That’s fantastic to hear, Jamal! Rhino is great at making sure everything is done right, and we’re so glad you had such a positive experience. Thank you for your kind words!
I have a good experience with property manager Julie Null of Renters Warehouse. I would recommend their services to all Real Estate management!
Renee on the maintenance call center team was very pleasant to work with and helped to get the repairs coordinated quickly and efficiently. Thanks for all your help
This is the worst service provider I have seen in decades. They don't care if your unit remain vacant for months. Neither do they follow up on renters that are past due. They will conveniently continue to take management fees from the reserve regardless. It took 6 months to lease up a vacant unit, and they showed no concern. Crappy service
Business response:
We regret to learn about your experience with vacant units and follow-up concerns. We do not charge management fee for vacant properties which is clearly indicated in the management agreement. Please contact us at 844-793-4948 to discuss these issues directly.
This company truly makes me sick. To think about how many people they have screwed over. Disgusting. This is an unreliable company that only gives a shit when you post bad reviews on their pages. Truly disturbing how they run this company.
Business response:
Alexis, we’re sorry to hear about your concerns and understand how frustrating this situation must be. We want to make things right for you. Please reach out to us directly at (844) 793-4948 so we can discuss your experience and address any issues. Your satisfaction is important to us, and we appreciate the chance to help.
The worst company ever. I rented from them in 2016 and ITS 2025 they are trying to garnish my checks for no apparent reason. The house had already neeed to be repaired when we moved in. The roof or siding had a whole in it cause we had rodents living in the wall. The windows was broken. I still have pictures. Now tgey trying to sue for over 20,000 and they been garnishing my checks for 2 years already. Yall crazy. They waited until it was time for us to move out to wanna come start fixing on things. DO NOT RENT FROM THEM EV... read more
Very poor service. The home was not cleaned or sanitized upon my move in, and I have waited 3 weeks for maintenance requests to be addressed. Further, no one has returned my calls or emails. They have yet to do a walkthrough with me, and they keep sending vendors by to take photos, but no one has actually started/completed any work to address my issues. Very unprofessional.
Business response:
Hello Piia, we are sorry to hear that you are disappointed. To clarify, the owner did not use our lease or tenant placement services. However, we are managing the property. If you review your lease terms, (20. Inspection of Property), you acknowledged having inspected the property prior to execution of the lease. When you submit a maintenance request we will troubleshoot with you. Then we have to have the homeowner's approval for any maintenance request. Remember, this is their property and they may incur the cost. Once we h... read more
DON'T LEASE FROM RENTERS WAREHOUSE!! They don't care about tenants, only their bottom line, how much money they can make/save. If I could give less stars, I would! They rush getting you in, getting your money and have no interest in making your move-in experience and tenancy enjoyable, comfortable or livable. Moved from outta state--a big deal. When I initially saw house, was aware it needed some minor fixes, like cleaning, gardening and paint. I was told it'd already been cleaned and NO NEW PAINT was happening--but if I w... read more
Business response:
Helen, first allow me to apologize on behalf of everyone here at Renters Warehouse. We love what we do and we want for every client to have the best possible experience. It is more than clear that we failed you in more ways than one. As you can see on other reviews, we are known for taking ownership and caring deeply for our clients. Without knowing your full name, I am unable to locate your account and look into this issue. Please contact us at 844-793-4948 or at clientservices@renterswarehouse.com, so we can resolve this... read more
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 3.7 star rating with 248 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open tomorrow at 8:30 a.m.