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Renters Warehouse
- Ferguson, MO
About this business
Location details
801 S Florissant Rd, Ferguson, MO, 63135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rocelyn Ugbos: very knowledgeabl, courteous, patient and prompt. Thank you for your help!
They are great and very quick with getting things fixed if needed. I have always had great customer service with there customer service team.
Business response:
Thank you, Tyra. We are happy to hear that repairs have been handled quickly and that you have consistently had positive experiences with our customer service team. We appreciate you taking the time to leave a review.
Very helpful I'm very much happy thank you this has been a very helpful key to helping me with any issues.
Business response:
That’s fantastic to hear, Jamal! Rhino is great at making sure everything is done right, and we’re so glad you had such a positive experience. Thank you for your kind words!
Clair is nice and friendly, answer all my questions In this call. I am very satisfied.
Mr Rhino was very helpful I'm very very pleased with him.also he made sure everything was done right.
Business response:
That’s fantastic to hear, Jamal! Rhino is great at making sure everything is done right, and we’re so glad you had such a positive experience. Thank you for your kind words!
I have a good experience with property manager Julie Null of Renters Warehouse. I would recommend their services to all Real Estate management!
Business response:
Thank you, Ghulam! We appreciate your feedback and are so glad Julie has provided you with a great experience. Your recommendation means a lot to us, and we’re always here to help with any of your property management needs!
Renee on the maintenance call center team was very pleasant to work with and helped to get the repairs coordinated quickly and efficiently. Thanks for all your help
This is the worst service provider I have seen in decades. They don't care if your unit remain vacant for months. Neither do they follow up on renters that are past due. They will conveniently continue to take management fees from the reserve regardless. It took 6 months to lease up a vacant unit, and they showed no concern. Crappy service
Business response:
We regret to learn about your experience with vacant units and follow-up concerns. We do not charge management fee for vacant properties which is clearly indicated in the management agreement. Please contact us at 844-793-4948 to discuss these issues directly.
This company truly makes me sick. To think about how many people they have screwed over. Disgusting. This is an unreliable company that only gives a shit when you post bad reviews on their pages. Truly disturbing how they run this company.
Business response:
Alexis, we’re sorry to hear about your concerns and understand how frustrating this situation must be. We want to make things right for you. Please reach out to us directly at (844) 793-4948 so we can discuss your experience and address any issues. Your satisfaction is important to us, and we appreciate the chance to help.
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 3.7 star rating with 253 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open tomorrow at 8:30 a.m.