Renters Warehouse | Property Management at 13200 Pioneer Trail Suite 100 - Eden Prairie MN - Reviews - Photos - Phone Number

Renters Warehouse

2030 reviews
Property Management
 13200 Pioneer Trail Suite 100, Eden Prairie, MN 55347US

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(952) 225-1221

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2030 reviews
1 review has no rating
  • 1265 reviews4.9
  • 683 reviews5.0
  • 65 reviews4.8
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5on BBB, May 26, 2018
Steve Marks was great and so helpful and efficient. It was a pleasure working with him! more »
5on BBB, May 25, 2018
I have had the pleasure of working with Jesse Williams for the last couple of years through RW. He is extremely professional, quick to respond to all of my questions; even the dumb ones! He knows a ton about the landlord/tenant relationship and takes the time to explain a situation or problem. I wouldn't want anyone else working on my behalf! more »
4on BirdEye, May 24, 2018
Customer service is very friendly, professional, & efficient. We are new to the company but really like them. more »
Business Response:
Hello Sherryl, thank you for taking the time to review your experience with us! We are so happy to hear that you are satisfied with our services thus far. We look forward to continuing to work with you and provide excellent customer service.
4on BirdEye, May 24, 2018
My transition to access my account online is still unclear. I need the easiest way to see what’s going w/ my account. I still All the old info. Not sure it’s your fault but could use assistance more »
Business Response:
Hello Cedric - we understand that it can be confusing during a transition. You can see information such as your owner's statement on your owner's portal. To set one up, please go to and select the appropriate office. You then can create an account by clicking "create your password now". If you have issues setting up the owner's portal please call us at 844-793-4948.
5on BBB, May 23, 2018
I have used renters warehouse many times to rent my home so obviously I am pleased with the services they provide. I used them again recently to rent my property and had the best experience yet. The rental agent, Keri Ryan, was great, a real professional. Knowledgeable, conscientious and diligent. Always responded promptly to my questions and just did a great job!! more »
3on BirdEye, May 23, 2018
professional and reliable more »
5on BirdEye, May 22, 2018
Phillip Hamilton worked hard to find good tenants who were looking for a condo like mine to rent. Kept me in the loop and help establish a competitive asking price more »
Business Response:
Hello Larry, thank you for taking the time to review your experience with Phillip Hamilton! We are happy to hear that Phillip was able to get you good tenants as well as provide you a competitive asking price. We look forward to working with you in the future!
5on BBB, May 22, 2018
Katie Hopfner was always on time. She answered our E-mail, text and phone calls in a timely manner. Overall she has been a delightful person to work with. I would recommend her to my friends and family! more »
5on BBB, May 22, 2018
Katie Hopfner was very professional and timely in answering our questions. She even took out some time for us to look at the rental unit, again, after we were approved and paid our deposit to get measurements and some details. We have been very satisfied with her services. more »
5on BirdEye, May 21, 2018
Philip Hamilton always answered all of our questions patiently and clearly. Very helpful. more »
Business Response:
We are extremely grateful for your review Crystela! We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We train and coach around a culture of empowerment, kindness and quality, and want everyone on our team to feel equipped to serve you as if you are family. We will pass along your comments to our team. It is words just like these that keep us going.
5on BirdEye, May 21, 2018
My husband is Coast Guard and Laura Collins was amazing in helping us secure a cute rental in the Virginia Beach area. Laura's quick response & communication, professionalism, and thoroughness was so appreciated during this time of transferring. All documents were able to be sent electronically and made everything so easy. House is adorable and exactly as described. Highly recommend Laura Collins and Renter's Wearhouse! more »
Business Response:
Thank you for the great review Ashley! Laura is one of the best and I am happy you have been satisfied.
5on BirdEye, May 21, 2018
I had a problem and called customer service and was introduced to Mikayla Weathers who immediately took charge and explained a plan to resolve the problem. She was excellent and very professional and I appreciate her confidence at this resolution of the problem. Thank you again mikayla. more »
Business Response:
Hello Linda and John! We wanted to take a moment to thank you for telling us more about your experience with us. From the start we have made it our goal to hire individuals who are passionate about service and willing to go the extra mile. It is good to know that our team exceeded your expectations and made your experience memorable. Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team on our next staff meeting. Do allow us the opportunity to serve you again. We will do everything in our power to deliver an even better customer experience.
5on BBB, May 21, 2018
Super helpful, quick response for maintenance and the best teams for repairs! more »
Business Response:
Thanks *****! Love to hear it.
4on BirdEye, May 20, 2018
I would like to know if the documents generated at Worth Clark (ex. the maintenance information) will be transferred from to my document files. I have used this information for my personnel analyses relating to each property.

more »
4on BirdEye, May 18, 2018
See previous comment. more »
5on BirdEye, May 17, 2018
Glenna Simmons is great! She made the whole process so much easier and less stressful! more »
Business Response:
Hello Jessica, thank you for reviewing your experience with Glenna Simmons. We pride ourselves in hiring and training staff that is passionate about what we do. We are so glad to hear that Glenna Simmons was able to make your process less stressful and easier. We look forward to working with you again!
5on BirdEye, May 17, 2018
Very easy to work with! more »
Business Response:
Hello Jessica, thank you for taking the time to review your experience with us. We strive to provide top notch service to our clients. We look forward for working with you in the future!
5on BBB, May 16, 2018
I worked with Jenny ******* with renting out my property and I have been very happy with the whole process. The communication throughout was very good and she was able to find a renter within the first week. more »
5on BirdEye, May 14, 2018
Glenna Simmons
Is the lady to if your looking for .
Professional mannerism. All questions answered .. I was very clear on her directions.. I was confident because she was...
I reco
mmend this young lady to anyone that's serious about renting esp in shirt space of time.
Good luck Glenna ..
May you prosper in your chosen profession enjoying your career as you help us the public with a major service and stepping stone to further our smbutions in Real Estate...
more »
Business Response:
Hello Sachini! Words do not suffice to express how grateful we are for your review. Reviews highlighting the commitment of our people to serve every client with passion reaffirm that we are indeed living up to our core values. We select, train and coach our team around the idea that clients deserve memorable and positive experiences and it is up to them to deliver. We are glad to know your experience with Glenna Simmons was positive in every possible way. We look forward to your next visit!
5on BBB, May 14, 2018
Hello Mr Daniel Hills,
This is Jorge Burns from [4264 Penn Ave N Minneapolis, MN 55412] residence.
You and i spoke at length on Tuesday, May 2nd. i hope that your leads and Service Improve
ment team reviews the phone call you and i shared. my cell is 612.296.2026 if that is easiest for them to analyze our interaction.
I am sending you this email to commend you for the transparency, patience, assertiveness, AND HUMOR i observed with our interaction. i acknowledge that i was a difficult client to work with but you went far beyond my expectations. I am a Tier 2 IT Technician for Cargill who works primarily with End Users and i (day in, day out) work with happy > egregious clients. i hope that is enough for your Higher-Ups to acknowledge your value to the company that you represent. From a humane level i will hope that they raise your wage to the value your provide for them or something of similar respect.
Out of all the individuals i had to speak with you are the sole person who had provided the most End User customer service and i HOPE that RentersWarehouse acknowledges & rewards you for your diligence.
hopefully this means something,
Jorge Burns
more »
5on BBB, May 12, 2018
Great company to work with, very responsive and attentive to a lessee’s needs. The rental realtor has been extremely helpful from start to finish! She made the leasing process a very easy and comfortable experience, and was always on hand for answering questions. more »
5on BBB, May 11, 2018
Sean Clark was the representative I dealt with. He rented out our house in less than two weeks, at an amount above what we were expecting and the tenants are doing very well. more »
5on Facebook, May 11, 2018
more »
5on BBB, May 11, 2018
We have a very positive experience with Jeffry Anderson. He is very responsive and easy to work with. Within a short period of time, he helps us find a good tenant. Highly recommended. more »
5on BirdEye, May 09, 2018
Phillip Hamilton is excellent! He is very knowledgeable and made the whole process quick and easy. more »
Business Response:
Hello Mary! Thank you for taking the time to review your experience with Phillip Hamilton. We strive to provide excellent customer service to all of our clients - it appears Phillip was able to do that for you. We look forward to working with you again!
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13200 Pioneer Trail Suite 100, Eden Prairie, MN 55347
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