Review Count
Monitor review count by location
Track the volume of feedback your business receives for each of its locations. Higher reviews signals more engagement that in turn gives you more insights.
Reputation Score
Unlock insights to improve online reputation
Star Ratings
Monitor star ratings to maintain top rankings
Get a snapshot of your online reputation and customer satisfaction levels across locations. See at a glance how scores have changed over time.
Review Response
Track response time and rates to maintain engagement
Engage customers by tracking review response rates. Ensure all locations show their dedication to customer satisfaction by actively responding to reviews.
Smart Insights
Optimize reputation with AI recommendations
Get updates on rating changes, top review locations, and leverage industry-specific AI to receive actionable recommendations that improve online reputation.
Reputation Score by Source
Compare performances across review platforms
See how your business performs across different review platforms like Google, Facebook, Yelp and more. Focus your efforts to improve customer satisfaction and engagement.
Reputation Score by Location
Assess and improve reputation for each location
Compare Reputation Scores across locations to spot top performers and areas needing improvement. Address specific issues to ensure consistent overall reputation.
Reporting
Compare reputation changes to spot trends
Compare Reputation Scores across locations to spot top performers and areas needing improvement. Address specific issues to ensure consistent overall reputation.
Do more with Birdeye Insights AI
Birdeye Score
Get a single metric to measure sentiment, reputation, and online presence across brands and locations.
Sentiment Score
Centralize feedback from online reviews and surveys to gain comprehensive insights into sentiment across your brand, locations, and categories.
Listings Score
Improve online visibility and local SEO with accurate insights into your listings, Google Business Profiles, and keyword rankings.