Monitor review count and online engagement
Track the volume of feedback your business receives for each of its locations. Higher reviews signals more engagement that in turn gives you more insights.
![Review Count](https://cdn2.birdeye.com/version2/v3/pages/2023/products/insights/customer-insights/insights-reputation/canary/review-count.png)
Get a snapshot of your online reputation and customer satisfaction levels across locations. See at a glance how scores have changed over time.
Track the volume of feedback your business receives for each of its locations. Higher reviews signals more engagement that in turn gives you more insights.
Engage customers by tracking review response rates. Ensure all locations show their dedication to customer satisfaction by actively responding to reviews.
Get updates on rating changes, top review locations, and leverage industry-specific AI to receive actionable recommendations that improve online reputation
See how your business performs across different review platforms like Google, Facebook, Yelp and more. Focus your efforts to improve customer satisfaction and engagement.
Compare Reputation Scores across locations to spot top performers and areas needing improvement. Address specific issues to ensure consistent overall reputation.
Monitor how your online reputation evolves compare against that of your industry and make data-backed decisions to maintain improve your business's standing
Get a single metric to measure sentiment, reputation, and online presence across brands and locations.
Centralize feedback from online reviews and surveys to gain comprehensive insights into sentiment across your brand, locations, and categories.
Improve online visibility and local SEO with accurate insights into your listings, Google Business Profiles, and keyword rankings.
Get a firsthand look at the capabilities of the all-in-one Birdeye Platform