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Reserve at Deer Run

3.0
  • Apartments
  • Newport News, VA

About this business

Real EstateApartmentsProperty Management

Want to move into a NEWLY RENOVATED home? You can have this dream become reality at The Reserve at Deer Run. Set on a gorgeous , 12 acre park-like setting off of Jefferson Avenue in Newport News, this community features renovated homes which include brand new sleek black appliances, cabinets and counter-tops, upgraded lighting throughout and so much more! Visit this community to see the additional upgrades to the common areas and the lush landscaping throughout this beautiful community. You will be glad you did! Located near... read more

Location details

13220 Chester Road, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.0219 reviews
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d p.'s profile image
a year ago

NICE PLACE TO LIVE! It's an older apartment community but well kept. The grounds are clean and landscaped, simple yet nicely. The resident parking availability needs considerable work( not enough permit spaces). Especially since the office staff apparently are not allowed to park in "their" reserved spaces. But I'm sure they are working on this matter since they are always there to help. It's a nice place to live. 

Lynette D.'s profile image
Lynette D. 
3 years ago

Excellent Customer Service Great location! Quiet Community. The staff is extremely helpful, very professional and polite. They go above and beyond when answering questions and responding to maintenance requests. They take pride in what they do! Thank you Kaitlin and Walt for everything you do! 

Jawan A.'s profile image
Jawan A. 
3 years ago

Great place to live Great place to live! Conveniently located around stores, and interstate 

Kathleen A.'s profile image
Kathleen A. 
4 years ago

Decent stay for an affordable price! I lived in these apartments for a little over a year and I had a peaceful stay all throughout. I didn't run to any issues with maintenance or admin. You definitely get what you pay for as they have the cheapest rent among the other apartments nearby. It's no luxury apartment but it is well-kept and I felt safe around my neighbors. 

Angela B.'s profile image
Angela B. 
4 years ago

Hidden Gem Wonderful place. Quiet and no issues. The rent is below others on the same street. I'm staying here until I buy a house of my own. Zero complaints. Office is very nice. 

Karen A.'s profile image
Karen A. 
6 years ago

A Special THANKS!!!!! I have been living at The Reserve at Deer Run for a little over 1 year. When I arrived on the property, there was an air conditioning problem for many of the residence. The property hired an outside company to repair, replace and do complete overhauls on many if the air conditioning units. I can say that I have not had any problems with the air conditioner since the one time fix. The community is compiled of many hardworking residence who take pride in their community. I appreciate the staff on the prop... read more

Marcus B.'s profile image
Marcus B. 
10 years ago

The review at Deer Run Overall a quiet environment, friendly neighbors , nice pool , a great place for children and or dogs. They're many cons and pros. Certainly clean apartment . No bugs or unwanted animals around. Also cons, lights are out in certain parts of the conplexs can't really see your key when you try to get inside. If I had to say what was the most frustrating thing would be the spray painted stove and the black grime on the shower wall. Sometimes their may be laundry difficulty but the whole experience is about... read more

angelgirl7637 A.'s profile image
angelgirl7637 A. 
10 months ago

My experience I’ve been living here for 3 years every time I call to get Matience done it has been months before they come . Also they claim they will fix the on unit washer and dryers but yet 3 years later still not been fixed they change management pretty often and claim it’s going to improve I hope so soon 

Adam P.'s profile image
a year ago

Don’t not live here I have lived here since August 2023 and it has been the absolute worse experience ever. They advertise a washer and dryer in unit plus washer and dryers on property. Well I have had to have my washer and dryer replaced a minimum of 5 times which each time has taken multiple weeks to get replaced. After moving in they never came in and fixed or replaced any of the things on the move in sheet like they stated they would. Everytime I have spoken to the manager they said they would get it fixed but never did.... read more

Frequently asked questions about Reserve at Deer Run

How is Reserve at Deer Run rated?

Reserve at Deer Run has a 3 star rating with 219 reviews. 

When is Reserve at Deer Run open?

Reserve at Deer Run is closed now. It will open at 8:30 a.m.