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Resound Networks Corporate
- Other
- Pampa, TX
About this business
Location details
100 N Culyer St, Pampa, TX, 79065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
worked great when it was wave direct now resound owns it our internet always goes down it's been about 18 months since they told me that they needed to update our equipment to the new equipment but still haven't called a couple of times to ask about it they just tell me they're working so hard to get it done they're just "so busy" installing maybe they should tend to long time customers instead of pushing all there techs to new customers who they'll probably just screw anyways but that's just my 2 cents don't recommend to an... read more
Wish we get get our internet upload speed past .75 mbps we could barely get over 1 on the highest package download speed not bad at all upload could be a whole lot better not satisfied at all!
Where do I start? First off Bryan Waldrip is a good guy. He tries his best. BUT I have had nothing but issues since I got it. At first I had no wifi, then they fixed something and it got a little better. But at night I lose wifi. Call the customer service and guess what? They can't help. They never can. They will TELL you that somebody will call you, buuut nobody will. You get a break from work to call them during the day and guess what... They can't find anything wrong. So you're stuck paying 75 dollars for wifi that you ca... read more
When it works, it's great. But I'm paying for a month of service and getting an average of about 2 weeks. I know they said they didn't change anything from when they took over WaveDirect but WaveDirect NEVER had this kind of spotty service. And that $25 late fee when I'm a day late WAITING on the service to come back up? PISSES ME OFF. If I had any other alternatives out here, I'd change in a heartbeat.
The net goes out about every night. This is literally about the 15th or so time this has happened. Tonight they say there is an outage. Honestly not sure. If there is an outage in our area, then message your customers. The lady on the phone couldn’t tell me where the outage actually is. Anyway, this time I’m actually going to ask for them to prorate my bill. I hope they do, if not we will try to find another company.
My internet has been crap lately. I do not like how when I call, I can’t talk to an actual person. I called this morning because my internet isn’t working and every option you could choose, you had to leave a voicemail. You can’t talk to anyone! Plus, I’ve been a Wave Direct customer for 3 years, then Resound took over...I’m still paying my $100+ bill, but all new Resound customers get a new rate that’s lower than $50. I wouldn’t recommend them to anyone!
I went to Resound for reliability. I’ve had it for over a month, and it’s not that reliable. Most of the time their tech service want respond to a message. And wants to blame it on your system at your house. Ronnie 575-441-3276 if you want to call!!!
Service is trash. Support is trash. Every day internet goes out and no one ever answers the phone.
Been having issues for 4 days now, was told twice someone would call me
Frequently asked questions about Resound Networks Corporate
How is Resound Networks Corporate rated?
Resound Networks Corporate has a 4.8 star rating with 3,200 reviews.
When is Resound Networks Corporate open?
Resound Networks Corporate is closed now. It will open at 9:00 a.m.