Less than a year after first opening its doors, the gym realized that more reviews would help to attract more clients. After searching for software that could help get more authentic reviews, Boston Fit settled on Birdeye. After all, Birdeye offered integration with MINDBODY, the business management system the gym was already using.
"I love Birdeye. My favorite thing is the convenience and automation with MindBody. I absolutely get new clients from my reviews. I hear it from people all the time ‘you guys have great reviews"
More Customer Reviews with MindBody Integration
Birdeye has made the process of collecting reviews easier than ever. Employees don’t have to sit down and take the time to send review requests to each client individually. Birdeye’s integration with MINDBODY allowed Boston Fit to send review requests to clients automatically.
Boston Fit customized review requests within the Birdeye dashboard, so clients would get review requests every three months. That way, no client is ever overloaded with requests. Boston Fit has found that its clients are usually very willing to leave a review. After all, many of them understand the importance of reviews and would love to post one to support a small business.
Since reviews are one of the biggest factors determining search ranking for local businesses, Boston Fit is now more visible than ever on related search queries. The gym is now the top search result for “Boston boot camp”.
After starting with Birdeye, Boston Fit has seen many new clients who said they discovered the gym through online reviews.
Drive Growth with Birdeye
With Birdeye, Boston Fit Body Boot Camp is now able to collect authentic customer reviews in a way that’s both easy and effective. The gym has managed to use the power of reviews to stand out and stand ahead of competitors.
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.