Discover how this local wheel and tyre shop is driving online reputation to new heights.
Company Snapshot
This store is a leading provider of high-quality alloy wheels and accessories for cars and trucks in Australia. They offer a wide range of products, including custom wheels, lug nuts, and wheel spacers, and are committed to delivering outstanding service and premium-quality products to their customers.
- June 2020
- 1
Background
With Birdeye's exceptional customer experience tool, this wheel and tyre store has been able to connect with their customers in a more meaningful way. The software's advanced features have allowed the business to manage customer feedback and reviews with ease, ensuring that their online reputation remains positive. Through this, this store has seen a significant increase in customer satisfaction and retention, which has ultimately led to growth in their business.
This wheel and tyre store has seen the following key improvements in the past 12 months with Birdeye:
- 545 new reviews generated
- 179% increase in calls to the business
- 179% increase in website visitors
- 217% increase in direction requests
- 197% increase in discovery searches
- 245% increase in Google profile views
Birdeye gets you real results that help you be chosen
- +350%
- +0.8 Stars
- +10%
Data is from over 90,000 Birdeye business customers
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.
