All interactions
in one place

Bring all conversations together to manage and
respond to messages from multiple channels.

SEE PRICING
BirdEye Inbox lets us connect, communicate, and respond quickly.
We answered hundreds of new chats from potential and existing clients.
Dawn Harsch, The McGuire GroupDawn Harsch
Be Connected Icon

Introducing the modern customer
communications command center

UNIFIED INBOX

One inbox for every
interaction

Respond to messages from Facebook Messenger,
Webchat, texts, and emails from one text
messaging app.

Unified Inbox
custom templates

Make millions feel like
one in a million

Customize and save message templates to scale
your messaging with a personlized touch. When
words don't cut it, add a picture, gif, pdf, or even 😄.

Make Millions Feel Like One In  Million
BirdEye Inbox makes responding to our clients much easier.
Our clients no longer have to wait on hold for answers to quick questions.
Amanda Knight, Hillcrest Animal Hospital
Emails

Customer interactions
by customer preference

Seamlessly transition from text to email while
interacting with your leads & customers - Attach
documents, invoices and images.

Emails
Efficiency

Get more done, quickly
and easily

Assign conversations to different teams, mark
messages as read or unread, filter conversations
and manage permissions, all in a few clicks.

MORE ON TEAMS
Efficiency
MOBILE APP

Customer interactions,
anytime, anywhere

Communicate with all leads, customers and
employees using the BirdEye Mobile app, even
after business hours.

App IosApp Android
Mobile App
Messenger Icon
Powerful alone. Unstoppable together.

BirdEye is the only comprehensive platform for customer experience that offers a range of products that scale
with your business. Check out our other products that work well with Inbox.

Interactions

Respond faster and with confidence using the messaging platform designed to help you connect with customers.

Learn more
Webchat

Turn your website visitors into your customers. Respond faster and get more leads with webchat.

Learn more
Start growing with BirdEye today
Resources
CASE STUDY
Hillcrest Animal Hospital
#1 on Google Search Results, Increased Reviews, and Numerous New Monthly Clients
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Guide
How to do business entirely over text
Here's how you can use text messaging to connect with customers and grow your business.
Learn More
Webinar
How to Use Chat and Text to Stay Connected
How you can use chat and text messaging to make sure your business stays ahead of the competition.
Learn More