InteractionsBirdeye Inbox lets us connect, communicate, and respond quickly.Dawn Harsch, The McGuire Group
We answered hundreds of new chats from potential and existing clients.
Introducing the modern customer
communications command center
One inbox for every
interaction
Respond to messages from Facebook Messenger,
Webchat, texts, and emails from one text
messaging app.
Get instant insight into
customer experience
Quickly and easily gauge how happy each
customer is with your business by checking their
Experience Score. Send referral requests to your
happiest customers; deliver targeted and
personalized service to those who need a boost.
Make millions feel like
one in a million
Customize and save message templates to scale
your messaging with a personlized touch. When
words don't cut it, add a picture, gif, pdf, or even 😄.
Birdeye Inbox makes responding to our clients much easier.Amanda Knight, Hillcrest Animal Hospital
Our clients no longer have to wait on hold for answers to quick questions.
Customer interactions
by customer preference
Seamlessly transition from text to email while
interacting with your leads & customers - Attach
documents, invoices and images.
Get more done, quickly
and easily
Assign conversations to different teams, mark
messages as read or unread, filter conversations
and manage permissions, all in a few clicks.
Customer interactions,
anytime, anywhere
Communicate with all leads, customers and
employees using the Birdeye Mobile app, even
after business hours.
Birdeye is the only comprehensive platform for customer experience that offers a range of products that scale
with your business. Check out our other products that work well with Inbox.
Respond faster and with confidence using the messaging platform designed to help you connect with customers.
Learn moreTurn your website visitors into your customers. Respond faster and get more leads with webchat.
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