BirdEye Inbox lets us connect, communicate, and respond quickly. We answered hundreds of new chats from potential and existing clients.Dawn Harsch, The McGuire Group
Respond to messages from Facebook
Messenger, Webchat, and text messages from
one inbox. Integrate your CRM and even
differentiate between new leads and current customers.
Assign conversations to the team or team member who can pitch in with the right response, every time.
One shared tool for everyone to communicate confidently with customers via texting, Facebook messenger and web chat.
Customize and save message templates to scale your messaging with a personlized touch. When words don't cut it, add a picture, gif, pdf, or even a 😄.
BirdEye Inbox makes responding to our clients much easier. Our clients no longer have to wait on hold for answers to quick questions.Amanda Knight, Hillcrest Animal Hospital