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RhinoFit
- Software company
- Clearwater, FL
About this business
Location details
3001 Eastland Blvd, Ste 5, Clearwater, FL, 33761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
disappointed Pros: when you can take photo of your clients, this is the only thing is woking good Cons: how they treat you after you sigh the contract!!! Overall: im praying to never meet other companies like rhino!!! could be 2 times in a hell!!!!
Worst Software on the Market Pros: Nothing. System doesn't work as it should. Cons: Door system constantly failed and member's billing was always getting messed up. Overall: Piss poor. Was over charged, nothing the sales rep said was the truth, door system is next to worthless, numerous glitches that caused billing issues etc.
Not worth the time Pros: Software works but that is about the only good thing. Cons: Door access is a complete failure. If you want your business to stay secure then do not use them. They basically hold you hostage with fees unless you have 3k plus just sitting around. Overall: Overall this company stressed me out and the customer service was terrible.
Better products for cheaper are out there than this bug-ridden mess. Pros: The SMS feature was nice. Technically speaking it has a wide range of features, even if the implementation of those features are poor. Cons: $3 Overall: We moved to rhinofit because they were cheap, and it was a huge mistake. They offer no help with setup, and it's convoluted to the point where it seems to want to sell you on paying them to set it up for you. Customer service isn't very helpful.
Better products for cheaper are out there than this bug-ridden mess. Pros: The SMS feature was nice. Technically speaking it has a wide range of features, even if the implementation of those features are poor. Cons: $c Overall: We moved to rhinofit because they were cheap, and it was a huge mistake. They offer no help with setup, and it's convoluted to the point where it seems to want to sell you on paying them to set it up for you. Customer service isn't very helpful.
Don't go with Rhino Fit ! Pros: Nothing . If your a small business or gym, stay away! Cons: The App is terrible ! The [SENSITIVE CONTENT HIDDEN] is doesn't follow up. Was told the scanner could read through glass because I told them I couldn't have it outside because of Minnesotas weather. Guess what, I should of never listened to [SENSITIVE CONTENT HIDDEN] from rhino fit. Doesn't work at all ! Lets put it this way, I'm hiring a lawyer ! Overall: customer service bad, [SENSITIVE CONTENT HIDDEN] bad, tech support [SENSITIVE C... read more
Business response:
Hello Mitch, We regret to hear that you feel this way about RhinoFit. We have many Door Access Control clients that live in cold climates, as well as clients that have the scanner behind thick glass. We provided troubleshooting steps that were not followed to get your scanner working seamlessly. We offered assistance in providing a different type of scanner and we did not receive a response. Please allow us to rectify this situation by calling us at 1-866-858-0304 or emailing us at customerservice@rhinofit.ca. Thank you,... read more
Terrible Service Pros: The price is the only pro. But at the lowest price in the industry, you get exactly what you pay for. Low price = Low quality Cons: This service is terrible. Let me illustrate: - They offer no historical reports of any of your membership or incomes - You can't look back at any months and see billing - Very limited automated actions, so you have to manually check who's paying bills every month - Customer service is atrocious. I've lost count how many times I called with a question and no one answered. T... read more
Business response:
Hello Brandon, We regret that you feel the way you do about our service and company. However, there are some inconsistencies in your review. Unfortunately, we do not guarantee to provide support to business outside of the US or Canada and our business hours are Monday - Friday, 8:30 am to 5:00 pm EST. We do guarantee and ALWAYS meet our promise to answer the phone and provide support during these hours. The times we recorded you trying to reach us were outside of these hours. Secondly, the reporting you are mentioning is ... read more
Worth it! Pros: It's so easy to set up and to use. It's not complicated at all. It's worth every penny you pay for it my company has been using Rhinofit for 3 years now and have never had a problem!! Cons: It's a little on the on the expensive side but it's worth every penny. One complaint I do have is that billing is hard to change if your changing it for someone. Overall: Rhino fit has helped my company do much we tried 3 other programs but Rhinofit has been the most benofficial to my company.
Need upgrade and more self serve and identification sounds and bright colour coded spec Pros: Easy and limited but does not work well to keep everything recorded Cons: Not able to get it to serve all my business and members need Overall: Waiting until I find the time to switch to more functionality and customized software
Business response:
Hello Abir, We regret to hear that you are not satisfied with RhinoFit. We would like to connect with you to get more details on the functionality you are needing. We also show you were not given an orientation, so hopefully, we have some of the features that you are needing. I will be sending a request to schedule a time to talk. Thank again for your feedback! Team RhinoFit
Frequently asked questions about RhinoFit
How is RhinoFit rated?
RhinoFit has a 4.3 star rating with 452 reviews.
When is RhinoFit open?
RhinoFit is closed now. It will open at 8:30 a.m.