RhinoFit

Mario M. 

on Capterra

4 years ago

Not worth the time Pros: Software works but that is about the only good thing. Cons: Door access is a complete failure. If you want your business to stay secure then do not use them. They basically hold you hostage with fees unless you have 3k plus just sitting around. Overall: Overall this company stressed me out and the customer service was terrible. 

Jason B. 

on Capterra

4 years ago

Better products for cheaper are out there than this bug-ridden mess. Pros: The SMS feature was nice. Technically speaking it has a wide range of features, even if the implementation of those features are poor. Cons: $3 Overall: We moved to rhinofit because they were cheap, and it was a huge mistake. They offer no help with setup, and it's convoluted to the point where it seems to want to sell you on paying them to set it up for you. Customer service isn't very helpful. 

Jason B. 

on Capterra

4 years ago

Better products for cheaper are out there than this bug-ridden mess. Pros: The SMS feature was nice. Technically speaking it has a wide range of features, even if the implementation of those features are poor. Cons: $c Overall: We moved to rhinofit because they were cheap, and it was a huge mistake. They offer no help with setup, and it's convoluted to the point where it seems to want to sell you on paying them to set it up for you. Customer service isn't very helpful. 

mitch N. 

on Capterra

5 years ago

Don't go with Rhino Fit ! Pros: Nothing . If your a small business or gym, stay away! Cons: The App is terrible ! The [SENSITIVE CONTENT HIDDEN] is doesn't follow up. Was told the scanner could read through glass because I told them I couldn't have it outside because of Minnesotas weather. Guess what, I should of never listened to [SENSITIVE CONTENT HIDDEN] from rhino fit. Doesn't work at all ! Lets put it this way, I'm hiring a lawyer ! Overall: customer service bad, [SENSITIVE CONTENT HIDDEN] bad, tech support [SENSITIVE C... read more

Brandon D. 

on Capterra

5 years ago

Terrible Service Pros: The price is the only pro. But at the lowest price in the industry, you get exactly what you pay for. Low price = Low quality Cons: This service is terrible. Let me illustrate: - They offer no historical reports of any of your membership or incomes - You can't look back at any months and see billing - Very limited automated actions, so you have to manually check who's paying bills every month - Customer service is atrocious. I've lost count how many times I called with a question and no one answered. T... read more

Kennedy M. 

on Capterra

6 years ago

Worth it! Pros: It's so easy to set up and to use. It's not complicated at all. It's worth every penny you pay for it my company has been using Rhinofit for 3 years now and have never had a problem!! Cons: It's a little on the on the expensive side but it's worth every penny. One complaint I do have is that billing is hard to change if your changing it for someone. Overall: Rhino fit has helped my company do much we tried 3 other programs but Rhinofit has been the most benofficial to my company. 

Abir E. 

on Capterra

6 years ago

Need upgrade and more self serve and identification sounds and bright colour coded spec Pros: Easy and limited but does not work well to keep everything recorded Cons: Not able to get it to serve all my business and members need Overall: Waiting until I find the time to switch to more functionality and customized software 

Amy B. 

on Capterra

6 years ago

Rhino Fit Pros: The mobile application. Hope to get it working with it's capability to sync with the Silver Sneakers program. Cons: The software is not on our time zone for Hawaii which has hindered being able to test accurately. Software is not intuitive to use. The sign in kiosk URL is not easy to set up on various different ways for a member to sign in. We have not used the program yet partially due to some of the cons and overall experience with Rhino Fit. Overall: Customer service has been lengthy in response time. Seem... read more

Grant A. 

on Capterra

6 years ago

Don't bother Pros: None Cons: There was no support. Overall: It took several emails to get questions answered during the free trial. I was getting desperate to try and find an affordable option for membership software and decided to sign up with these guys. During the initial set up process I had some questions, they never did answer them after several attempts. Stay away from this company!