RingPlanet Communications

Marco Smith 

on Google

a week ago

I want to share my experience with Ring Planet on a personal basis. My mother-in-law really needed a problem resolved with her service, and working with the customer representatives, we were able to resolve the issue quick and efficiently, I really want to thank Ring Planet for the professionalism and courtesy they extended to me and my mother-in-law throughout the process. I would recommend them because of their excellent customer service, which was above and beyond... thank you again for all that you do. 

Kellie Jerue 

on Google

3 weeks ago

They prey on the elderly. My mom specifically told them they had to speak with her daughter because she couldn't hear well, and they still took her phone line without speaking with me. I am her POA and never authorized the switch. I didn't even know they switched her line until we were without service and tried to use her phone. We ended up having to get a whole new phone number with our provider. Never received anything until we got a bill for $181. I called and the representative was very rude. Very sad that companies like... read more

Lori Mollichelli 

on Google

a month ago

I spoke mostly with Brittany, who was always cheerful and very helpful with anything I needed. She made a great effort to accommodate our differently time zones so she could talk to me when I was in the office and was able to help with all my questions during the initial installation, help with how to use the phones, and access to the website to manage my accounts. 

Harbhajan Sidhu 

on Google

a week ago

This is a **Scam Company**. They try to pretend you as your existing company and ask to upgrade with new plan. Then get you in and charging you for unwanted services. Customer service ladies are so rude and shameless. They have no etiquette. Stay away from these guys. 

Eric Purdy 

on Google

2 months ago

I signed up, paid $50.00 for the modem, had 1 free month. I had little to no signal so I cancelled and returned the equipment in 2wks. They tell you it's a money back guarantee! I had to call and was told I'd get the refund then a few days later I get a bill! I call again and then I'm told I'd get a check for $17 because I owed 37.00. Yaaa...do not sign up for this. It's a scam and the service is garbage. I have to file a chargeback now. UPDATE: That's a complete lie! I called about my refund after I called 3wks earlier to ... read more