RingPlanet Communications

Jaina Cakebread 

on Google

6 days ago

Just got off with the rudest telemarketer. Initially I was told they were with AT&T and then found out that they were with Ring Planet. I asked for some time to review the document and when I called out the fact that the total said 39.99 not including taxes and fees he argued with me and started pressuring me to sign it. Even trying to use my business as a real estate person To say sometimes you need to take the offer quickly. Not realizing that a large portion of my job is reviewing contracts and we don’t sign contracts wit... read more

Marco Smith 

on Google

a month ago

I want to share my experience with Ring Planet on a personal basis. My mother-in-law really needed a problem resolved with her service, and working with the customer representatives, we were able to resolve the issue quick and efficiently, I really want to thank Ring Planet for the professionalism and courtesy they extended to me and my mother-in-law throughout the process. I would recommend them because of their excellent customer service, which was above and beyond... thank you again for all that you do. 

Chris Havard 

on Google

2 weeks ago

A triple 0 rating should be available. I needed help with a specific request that only a technician could help with. Their representative told me that the tech would contact me. He never did and they made an unauthorized change to my phone service. When I called to have the change corrected and to actually speak with a tech, the rep was extremely rude and unhelpful. They never let me speak with a tech and did not resolve my issue. My worst experience ever!!!!! I would never ever recommend RING PLANET to another living sou... read more

Kellie Jerue 

on Google

a month ago

They prey on the elderly. My mom specifically told them they had to speak with her daughter because she couldn't hear well, and they still took her phone line without speaking with me. I am her POA and never authorized the switch. I didn't even know they switched her line until we were without service and tried to use her phone. We ended up having to get a whole new phone number with our provider. Never received anything until we got a bill for $181. I called and the representative was very rude. Very sad that companies like... read more

Lori Mollichelli 

on Google

a month ago

I spoke mostly with Brittany, who was always cheerful and very helpful with anything I needed. She made a great effort to accommodate our differently time zones so she could talk to me when I was in the office and was able to help with all my questions during the initial installation, help with how to use the phones, and access to the website to manage my accounts.