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RingPlanet Communications
- Internet Service Providers
- Encino, CA
About this business
Location details
16830 Ventura Blvd., Suite 350, Encino, CA, 91436, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They're incredibly deceptive in their sales tactics. They claim that the US is going away from copper lines and your phone company is using them - THEY'RE NOT. They take your money and send you cheap phones with terrible customer service. AVOID at all costs
Ringplanet is a very annoying company that doesn’t care about their customers and not letting go of their cancellation from customers who found out that their product and service is not what they said it is. Cancel my service with ringplanet and been trying to transfer my landline number back to my original phone company,but the account number and transfer pin is not working. They number is with T-Mobile,but I contacted t-mobile and they said they don’t have that number in their system neither account for that number.so I’m ... read more
ZERO HORRIBLE COMPANY THAT USES DECEPTIVE PRACTICE, MISREPRESENTING THEMSELVES AS PHONE SERVICE PROVIDER SAYING THAT COPPER LINES ARE DECOMMISSIONED IN THE AREA AND I WILL NO LONGER HAVE PHONE SERVICE FOR MY BUSINESS ACCOUNT IF AGREEMENT NOT SIGNED. WAS FALSELY LED TO BELIEVE I WAS SPEAK TO A REPRESENTATIVE FROM MY ACTUAL CARRIER. CONTACTED THE FCC TO FILE A COMPLAINT. WILL NOT ACCEPT "FREE PHONES PROVIDED". CONTACTED ACTUAL PHONE SERVICE PROVIDER TO CANCEL ORDER FROM THIS COMPANY. A NIGHTMARE
Definitely don't recommend at all this is the worst internet company possible not helpful tech support or customer service agents plus high prices for speeds that are non existent or slower then dial up they say they will work with you and bam they forget about the conversations you had as a prior service member honor integrity and your word means something and this company seems like they have no integrity or honor and will go back on their word if it means they can make a quick buck at the customers expense I highly recomm... read more
Very Bad people . They need to be fined! By the FCC
0 starts. Why do companies like this exist. They pray on us old people , Got my demented husband to change or phone by lying to him !!!! Now won't give me my phone number back! Why would anyone do this to another person . I still just don't understand Y we do this each other.
Beyond lousy, lie about cost , give you a low ball and then club you with the true cost invoice
Business response:
Jerry, I researched your account. I can see why you are under the impression the cost is higher than quoted. That is becuase this is your first bill and as a result it is pro-rated and billed one month in advance. For instance, the internet service is pro-rated from 1/30 - 3/14; and billed one month in advance from 3/15 - 4/14. Similarly, the phone service is also pro-rated from 2/13 - 3/14; and billed in advance from 3/15 - 4/14/25. During that time you did not have to pay Brightspeed for a full period of service and h... read more
SCAMMERS!! PHONY COMPANY. THEY WILL HUST TAKE YOUR MONEY BEWARE!
Business response:
Maddy, I am very sorry to see you did not have a good experience. I would like to personally address what happened here. Can you please provide me with either the account number or phone number associated with the service for my review? Thank you! Keith
TERRIBLE COMPANY!! They’re a bunch of phony scammers and will take your money!! BEWARE!! Someone needs to shut this company down!!!
Frequently asked questions about RingPlanet Communications
How is RingPlanet Communications rated?
RingPlanet Communications has a 2.4 star rating with 120 reviews.
When is RingPlanet Communications open?
RingPlanet Communications is closed now. It will open on Monday at 7:00 a.m.