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Riverbend Veterinary PetCare Hospital
- Veterinarians
- Charlotte, NC
About this business
Location details
9511 Riverbend Village Dr, Suite i-1, Charlotte, NC, 28216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Communication in detail, regarding everything that could bring the price of service to an outrageous amount, would give the customer more options when preparing for an already expensive procedure. Leaving the customer without full knowledge of all costs and the condition that may raise those costs are a must. Also when a procedure is performed there should be paperwork sent home with the owner so that they have there questions answered in detail. COMMUNICATION IN FULL WITH NOTHING LEFT OUT IS A MUST. Please fix for the wellb... read more
Have been using them just over a year now for our adopted rescue Doberman. I have to say that he has received the most incredible care from all the staff there, in fact he now gets excited when we get there. His initial visit was incredible and I felt the prices are very fair. They always let you know up front the cost of what they feel your pet needs. The office waiting areas and exam rooms are all spotless and I love the pictures of their actual clients on the walls. Special shout out to Dr Emily, she and her vet tec... read more
Dr P is so compassionate and helpful. I had to let my little dog go to sleep. Both she as well all of the techs were so sweet understanding. It broke my heart to do it, but they made it a little easier.
The best vet in Charlotte. We take all 3 of our cats here and they provide phenomenal care and are so kind. We are very picky with our babies veterinary care so we are so glad we found somewhere amazing. We trust them completely, any of the doctors, and recommend them to everyone!
Business response:
Hello M M., Thank you for your great review! We truly appreciate your trust and confidence in our doctors and staff.
We brought our new cat Susan here for her first check up and we cannot stop raving about how great the experience was. The kindness and care they displayed were exceptional! They made Susan feel so comfortable in a new environment, were gentle when administering shots and ointments, gave her great treats! Wonderful communication and patience when we had questions. Highly recommend bringing your feline family members here! We will be back next month!
I've always had excellent service from this vet hospital. My dog is having a tough time at the moment and they are especially caring and helpful.
Always a great experience! These folks genuinely care for the well-being of our furry kids. The staff is always friendly, calm and answers all our questions. Their follow-up is also always appreciated when we've encountered an upset tummy or other health issue.
I took my little guy, Kevin (not so little, 54lbs, 7 months old, Goldendoodle) there today and couldn't be happier! They didn't have my appointment at first due to a computer malfunction but immediately fit me in with no questions asked. Dr. McKenzie was so helpful with explaining exactly what she was going to do to treat Kevin. The entire staff treated Kevin like he was a king and made him feel so at ease. Whenever I am using a new Vet or Groomer I alway access how the individuals treat my guy and I couldn't be more pleased... read more
Business response:
Hello Mally G, Thank you so much for your review! It is our absolute pleasure to provide you and Kevin with a pleasant experience at our hospital. Our priority is customer service and unparalleled patient care, and we are ecstatic that we met that mark! We look forward to seeing you both next time, and hope Kevin is doing well.
I have to say that we have been attending this vet hospital for About a year now. It wasn't until our visit on October 19 that I really felt they were Genuinely trying to come up with a plan for our "land hippo." He has been suffering with a skin condition for a while now and I was pretty much at my wits end trying to get it under control. From the start of this visit I felt like we were the only patient there they did not leave us waiting like you would at a doctors office, and the technician Brian, stayed with us majority ... read more
Business response:
Hello Kay W, We are thrilled to have you as part of the Riverbend Veterinary PetCare Hospital family! Thank you for sharing your kind words with us, it really means the world to our entire team. We work hard to create a relationship of trust, one that leaves you feeling confident in our passion for practicing quality and compassionate veterinary medicine. When we read your review, our hearts skipped a beat (or 2!), thank you! We also love the pictures of Smoke, thank you for sharing!
Frequently asked questions about Riverbend Veterinary PetCare Hospital
How is Riverbend Veterinary PetCare Hospital rated?
Riverbend Veterinary PetCare Hospital has a 4.8 star rating with 391 reviews.
When is Riverbend Veterinary PetCare Hospital open?
Riverbend Veterinary PetCare Hospital is closed now. It will open at 8:00 a.m.