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4000 Faber Place Drive, Suite 300- Office 351, Charleston, SC, 29405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would highly recommend!
Business response:
Thank you immensely for your recommendation! We appreciate your trust in our mortgage services.
The process is seamless and not stressful.
Business response:
Thank you immensely for noting our seamless process. We're glad the experience wasn't stressful for you.
Excellent service and great job.
Business response:
Thank you for your review! We appreciate your feedback on our excellent service and great job.
Quick, professional, and to the point. The process was easy and id highly recommend.
Business response:
Thank you for your review! Thrilled the process was quick and easy for you. We appreciate your recommendation.
Everything was direct and detailed. Because of which I had few questions and got answers quickly. The process was easy.
Business response:
Thank you for your feedback! We're pleased the process was direct, detailed, and easy for you.
John Olson was rude, asking questions why i had "so many different names", and as co signers he was very rude. This was our daughter's first home she bought and was in tears every single day. Your demeanor was not supportive just aggressive. Many times Bonnie was ready to stop the process solely because he was not nice or easy to deal with. Working with a first time buyer he should have been patient and kind. John Olson is neither. He made this process horrible. We have bought and sold many homes and NEVER had such problems,... read more
Business response:
We apologize for your negative experience.
Asked for documentation last minute multiple times . Closing was a nightmare due to lack of communication with bank and attorneys .
Business response:
We apologize that you had a less than excellent mortgage process and closing did not meet your standards. We hope you enjoy your new home.
Not sure if my last review was submitted. But I do need to thank the amazing Team Reid who made my experience as easy as possible when you are going through the mortgage process. Nikki is absolutely amazing, she did her job throughout so that no bumps come in the way, and it didn't! Flawless experience, amazing team! Thank you soooo much!!!
I can't say enough of how effective Team Reid was in my experience. Nikki was amazing and she did her job throughout, making my experience easier. Amazing team and amazing experience! Thank youuu!!!!
Business response:
We are delighted to hear about your positive experience with Team Reid and Nikki's outstanding service. Thank you for trusting us with your mortgage needs.
Rob Reid at Velocio Mortgage L.L.C. has a 4.8 star rating with 137 reviews.
Rob Reid at Velocio Mortgage L.L.C. is open now. It will close at 6:00 p.m.