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Rock Solid Funding
- Auto Loan Providers
- Bedford, TX
About this business
Location details
2350 Airport Fwy., Suite 400, Bedford, TX, 76022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was really a painless process, I just wish there was at times better communication about the process
Business response:
Hi, Dustin. We appreciate the kind words and are glad we could provide you with a positive experience!
Everything went smooth and quick
Business response:
Hi, Ricky. Thanks for taking the time to share your positive experience. We truly appreciate it!
It was easy and great communication from Sierra
Business response:
Hi, Raymond. We are thrilled to learn that you had a positive experience with us!
Process went smooth but was not happy about the $673 doc fees after I also had to pay the dealer their doc fees! Almost $1000 in FEES!!! Ridiculous! If I didn’t need to make the deal, that would have made me walk away from it.
Business response:
Thank you for your feedback — we truly appreciate you choosing to work with us and we’re glad to hear the overall process went smoothly. We understand that fees can feel frustrating, especially when you’re seeing them from multiple parties. To clarify, our credit services fee is $399. The remaining amount included the dealer’s $249 administrative fee (which, per lender requirements, must be reflected within the contract) as well as a $25 Florida documentary stamp tax, which is a state-mandated charge and itemized separately... read more
Easy communication but bad rates.
Business response:
Thank you for your feedback, we’re glad to hear the communication was easy and clear throughout the process. We understand that rates are an important part of any financing decision. Our rates are determined by the lender based on factors like credit profile, loan term, and the type of collateral, but we always work hard to secure the most competitive option available for each customer.
Good and fast
Business response:
Lida, thanks for taking the time to share your positive experience. We truly appreciate it!
Can’t get a hold of them. Only want to text. Seller still hasn’t received a payment. Run from this company or get roped into a process I’m still not sure even is real or scam
Business response:
Thank you for your feedback. We aim to communicate with customers in their preferred way, but during the holidays we do operate with a smaller team while still working to expedite each request. We clearly did not meet expectations in this case, and for that we sincerely apologize.
Nice people but the rates are absolutely ridiculous! I refused to pay 40k on a 20k loan
Business response:
Thank you for your feedback. We completely understand your concern about the long-term cost of financing. Loan terms and interest can make the total repayment seem high if the full term is carried out. One option to help reduce this is making additional payments toward the principal, which can significantly lower the overall interest paid. We’re always happy to walk through repayment strategies with our customers so they can get the most value out of their loan.
Went to pick up RV at the dealership and was told the money was sent there. However, the money wasn’t sent there so now I’ll have to travel all that way another day to pick it up.
Business response:
We're truly sorry for the inconvenience and frustration this caused. We understand how disappointing it is to arrive at the dealership expecting everything to be ready—only to find out the funds hadn’t gone through. That’s not acceptable, and we sincerely apologize. It looks like the funds were sent via ACH, and there may have been an issue with the email notification not being received. We are actively looking into what went wrong to make sure it doesn’t happen again. Thank you for bringing this to our attention.
Frequently asked questions about Rock Solid Funding
How is Rock Solid Funding rated?
Rock Solid Funding has a 4.8 star rating with 4,042 reviews.
When is Rock Solid Funding open?
Rock Solid Funding is open now. It will close at 5:00 p.m.