This profile has been claimed by the business owner or representative.
Rock Solid Funding
- Auto Loan Providers
- Bedford, TX
About this business
Location details
2350 Airport Fwy., Suite 400, Bedford, TX, 76022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst experience in my life trying to get financing. How many times does a person need to prove who they are? How many times does a person have to show and prove where they live? Why does a person have to show a complete utility bill when you send the lower part with your payment? This process took 2-3 weeks to complete when it could have been done in a couple of days. This was a learning experience for me and definitely a first. I'm glad it's finally done and I can go on taking care of business. I can't recommend Rock Solid... read more
Business response:
Thank you for your feedback—we’re sorry to hear the process felt frustrating. We understand that the documentation, especially for identity and address verification, can be tedious. Our lending partners do require very specific information, and we appreciate your patience. We’re glad your loan is complete and grateful for the opportunity to work with you. If you’d like to share anything further, feel free to reach us at (800) 607-1108.
Even with pre-approval done days before, it took HOURS to get the final steps completed, and even the dealer was frustrated by how long it took to hear back.
Business response:
Thank you for your feedback—we’re sorry the final steps took longer than expected. That’s not the smooth experience we aim to provide, and we understand how delays can be frustrating. We’re reviewing this to improve our process, and would welcome the chance to learn more. Please feel free to reach out directly at (800) 607-1108. Thank you again for choosing Rock Solid Funding.
Frequently asked questions about Rock Solid Funding
How is Rock Solid Funding rated?
Rock Solid Funding has a 4.8 star rating with 4,042 reviews.
When is Rock Solid Funding open?
Rock Solid Funding is open now. It will close at 5:00 p.m.