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Rocky Mountain Restoration

4.8
  • Damage Restoration
  • Phoenix, AZ

About this business

ContractorsDamage Restoration

Location details

6801 N 21st Ave, Suite F, Phoenix, AZ, 85015, United States

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4.8762 reviews
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Janet H's profile image
Janet H 
2 years ago

J a k e m was great he was very friendly and polite definitely will recommend this company to anyone and everyone very loving and caring company. They went above and beyond to make sure everything is safe and clean thank you guys!!!! 

Anna C's profile image
Anna C 
2 years ago

Going through h*** with this company scamming my elderly and ill Godparents. Reading these reviews this company scams with the plumber! It was the plumber who recommended Rocky Mountain Rest.They ripped out their entire kitchen (cabinets and sink), unhooked all kitchen appliances, and then proceeds to rip out the hall bathroom cabinets. They told us that they were just ripping out one cabinet!They stole the cabinets and removed them from the house without permission or notification. Now they are demanding $6,000 for them to ... read more

Edward F's profile image
Edward F 
2 years ago

I ordered from dirty miner a hat shirt and hoodie back in October last year and no receive a order. I sent and email and dirty miner sent and email back to me. Dirty miner said he was doing another job and is going to get somebody else to do orders. They can take people money with no orders going out . Dirty miner is a bad business and a scam . Should be taken off the web site to order. Thanks **************** 

Barbara L's profile image
Barbara L 
2 years ago

This is a very dangerous and dishonest company to deal with. They were called in by a plumber that I dealt with who couldn't find a leak. They tore down my sheetrock and garage cabinets and when they couldn't find anything they broke through the exterior stone on my house. Still couldn't find a leak. They then sent a fraudulent invoice to my insurance company itemizing and exaggerating the work they said they had done . Luckily the insurance adjuster had been to my house to keep track of their work. Needless to day my insura... read more

Jean R's profile image
Jean R 
2 years ago

It is a bunch of ***** that initiate fixing what doesn't need to be fix then lock you in an abusive bill you never asked for.I too think this scale should have negative count so I could rate their value of minus five. 

Laura W's profile image
Laura W 
3 years ago

I wish I could give a score lower than zero. This company took something that shouldve been an easy fix to a situation that took months to resolve. My condo had a leak coming from inside a wall. I shouldve called the plumber and had it taken care of the next day. I remembered that I had a home warranty on the property so I contacted them instead. That was my first mistake. The plumber they sent took a quick look and couldnt determine anything. He said a restoration company would have to come out and open up the wall to acces... read more

Sheila P.'s profile image
Sheila P. 
3 years ago

Do not use Rocky Mountain Restoration. This company did not complete any work on our home and have aggressively attempted to collect over 4,000$ from us and our insurance company. For 9 months, they have declined to respond to our requests. They left equipment in our home for over 2 months and when asked to collect it, they claimed it was not in our home. Working with them has been extremely frustrating, and time consuming. Their business practices are dishonest, fraudulent, and careless. I would have left no stars if they h... read more

Business response:

We apologize for the upset and are looking into the matter. We will be reaching out and working to resolve any issues as quickly as possible. 

Sheila P's profile image
Sheila P 
3 years ago

Do not use Rocky Mountain Restoration. This company did not complete any work on our home and have aggressively attempted to collect over 4,000$ from us and our insurance company. For 9 months, they have declined to respond to our requests. They left equipment in our home for over 2 months and when asked to collect it, they claimed it was not in our home. Working with them has been extremely frustrating, and time consuming. Their business practices are dishonest, fraudulent, and careless. I would have left no stars if they h... read more

Business response:

We apologize for the upset and are looking into the matter. We will be reaching out and working to resolve any issues as quickly as possible. 

Christine B.'s profile image
Christine B. 
4 years ago

Do not ignore all of these 1 star reviews - there is a reason for this! Their prices are extremely inflated because they intend to pass the cost onto your insurance company, but if your claim gets denied they will come to you with the **** and argue that prices are reasonable and it is industry standard. I don't deny some level of work was performed that deserves compensation, but in all my time working with contractors in my home I have never seen such inflated prices with so little forewarning about these costs. We were pr... read more

Frequently asked questions about Rocky Mountain Restoration

How is Rocky Mountain Restoration rated?

Rocky Mountain Restoration has a 4.8 star rating with 762 reviews. 

When is Rocky Mountain Restoration open?

Rocky Mountain Restoration is open now. It is open 24/7.