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Rodeo Auto
- Automotive
- Houston, TX
About this business
Location details
8224 North Fwy, Houston, TX, 77037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Do NOT buy a car from this dealership. Based on my experience, they sell high-mileage cars that don’t last. I had problems within the first 3 months, switched vehicles, and the next one also needed repairs. They kept my car in their shop for a month and gave it back with the same issue. I was also only 2 weeks late on a payment, and they still chose to repossess the car. The financial advisor, Ms. Norma, was extremely rude every time I tried to communicate about my situation.
Business response:
Thank you for providing your feedback and letting us know about this issue, Tiffany. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (713) 742-6320 and we'd be happy to help you out. Cheers, Rodeo Auto
DONT GET A CAR FROM THIS PLACE. THEY DO ALOT OF LYING. THEY TELL YOU OH YOU CAN TRADE IN YOUR CAR WHENEVER BUT NOT ONCE TELL YOU OHH IF YOU GO OVER Mileage you have to pay.. thenn they tell you oh if anything goes wrong with the car you can bring it back and all you have to pay is a 250 deductible. Not once tell you if you go over the milage before trade in or if you getting maintenance done on the car and went over the miles you'll have to pay whatever milage you went over you'll have pay plus whatever price to get you... read more
Business response:
Hi Pateisha, thank you for sharing your experience. We’re sorry to hear about your concerns. At Rodeo Auto, we work hard to explain all terms clearly up front, including mileage limits and warranty coverage, so there are no surprises later. We’re proud to offer one of Houston’s only 18-month warranties and dedicated account managers who help our customers stay on track and build credit — benefits you won’t find at many dealerships. We’d like the chance to go over your situation directly and clear up any confusion. Please ca... read more
After talking to Rodeo Auto my problems and concerns was resolved quick and fast , with extreme kindness 🦾🦾
Worst dealership in Houston , I bought a 2018 dodge journey after a month car broke down, I paid rodeo auto service 1100 to fix car , when I got the car back it sounded like a lawn mower! They didn’t give me the option to pay the early termination fee, all they did was put on my credit as a repo 😡
Business response:
Thank you for providing your feedback and letting us know about this issue, Terence. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (713) 742-6320 and we'd be happy to help you out. Cheers, Rodeo Auto
The are a scam please don’t do business with them
Business response:
We understand your concerns and take this feedback seriously. Please contact us at (713) 742-6320 to discuss your experience.
This dealership has gave me problems with my car since the first time I drove out the lot with the car. We came here to purchase a car and requested a car fax on our car before purchase . Well they said it would take a long time to get one and so they made an excuse about that . We decided to still leave the lot with this car . Well the screen on the radio turned black in the first week of having the car the a:c went out and 4 months after that the car stopped completely working. We took the car in and yet again it came out ... read more
Business response:
Thank you for taking the time to provide your detailed feedback and letting us know about these issues, Carmen. We sincerely apologize that your experience with us has fallen far short of the high standards we set for ourselves. We understand the frustration and stress this situation has caused you, and we are truly sorry to hear that our service did not meet your expectations. We would like the opportunity to address your concerns directly and work towards finding a resolution. Please get in touch with us at (713) 742-6320... read more
My experience at Rodeo Auto started off positive, but after thoroughly reviewing my contract, I realized the pricing and terms were significantly misleading. The sales team, including Cesar, was friendly and helpful, but the way the financing was structured ended up costing me nearly three times what the car was actually worth.One major issue was how they presented the lease agreement. I was told I could return the car at any time without it impacting my credit, but what they didn’t clearly explain was that this wasn’t a tra... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, L. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (713) 742-6320 and we'd be happy to help you out. Cheers, Rodeo Auto
Excelente personal en Rodeo Auto Gracias por ayudarme y brindarme toda la información necesaria en especial gracias Francisco por por su atención 👍
Gran experiencia poder realizar mi sueño gracias a Rodeo Auto Y a la excelente atención y amabilidad de Frank Sosa Gracias 🙏👌👍
Business response:
Oscar We appreciate the time you took to leave such a nice review! We strive to be better everyday so we are very please we were able to accomplish that today!Rodeo Auto Inc. 😊
Frequently asked questions about Rodeo Auto
How is Rodeo Auto rated?
Rodeo Auto has a 4.6 star rating with 1,718 reviews.
When is Rodeo Auto open?
Rodeo Auto is open now. It will close at 7:00 p.m.