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Rogers & Hollands Jewelers

4.8

About this business

Location details

5600 Harvey Street, 2040, Muskegon, MI, 49444, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8250 reviews
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Jack M.'s profile image
Jack M. 
rating
a year ago

Originally there were some challenges getting the right piece which caused some frustration. But the company acknowledged their mistake and made things right far beyond what I expected. I respect that. I look forward to doing business with them in the future! 

Bryan D.'s profile image
Bryan D. 
rating
4 years ago

I recently purchased a garnet ring for my wife of 17 years through Rogers and Holland's location at the Lakes Mall and they couldn't have been more helpful! I first spoke to Nick, the manager, about 2 rings we had found online on at the Rogers and Holland's website. He offered to specially order the 2 rings to be delivered to the the store so that we could view them in person. He was extremely polite, personable, and answered all of our questions making our experience very memorable. We even ended up having our wedding b... read more

Brax O.'s profile image
Brax O. 
rating
5 years ago

The staff is amazing always great customer service. I've bought my wife's engagement and wedding band along with mine here. Got her birthday gifts here as well. They have a great selection for the best moments in life. Highly recommend. The manager Rich two thumbs up. Thank you+ 

Business response:

Hi Brax, Thanks for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future! 

Jim S.'s profile image
Jim S. 
rating
5 years ago

My wife and I have been completely blown away by the exceptional customer service we continue to receive every time we visit Rogers & Hollands at the Lakes Mall in Muskegon. This most recent visit was due to an 80yr old heirloom wedding ring that suffered a crack at the bottom of the band. The ring has taken a severe beating over the last five years and when we initially stopped in, the news wasn't great. We were looking at a temporary fix of over $500 or would have to consider a new band which would double our cost in addit... read more

Business response:

Hi, Jim! Thanks for the compliment! It's wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. We appreciate all of the kind words you shared about your experience with us and YOU as a customer! We are looking forward to giving you another 5- star experience in the future! 

Tom H.'s profile image
Tom H. 
rating
9 years ago

Awesome to work with. Couldn't be happier with the professionalism and character of the two wonderful ladies I worked with. Kudos to Katelynne and Hannah on a job well done. Will be back to spend more money!! 

David V.'s profile image
David V. 
rating
11 years ago

I bought ruby earrings for my wife that were both beautiful and reasonably priced. I received the best service possible from Rose Wantz. She could not have been more accommodating or more helpful. It's easy to understand why this is my favorite shop for jewelry. Thanks, Rose. Dave 

Autumn C.'s profile image
Autumn C. 
rating
11 years ago

I was looking for promise rings for my boyfriend and I, and the sales associate (Caitlin Crozier) was supper helpful and nice! Great service was really satisfied! 

Mike S.'s profile image
Mike S. 
rating
12 years ago

Took my new watch in to get a few links taken out. They are extremely helpful and professional. I will definitely be back! 

Kevin Y.'s profile image
Kevin Y. 
rating
12 years ago

I walked in looking for an engagement ring with only a vague idea of what I wanted. I was quickly acknowledged and helped. I left happy with a ring I liked and could afford. My new fiance is very pleased with her ring and said it was perfect. I'm taking all the credit but R&H made it easy to find the right ring. 

Frequently asked questions about Rogers & Hollands Jewelers

How is Rogers & Hollands Jewelers rated?

Rogers & Hollands Jewelers has a 4.8 star rating with 250 reviews. 

When is Rogers & Hollands Jewelers open?

Rogers & Hollands Jewelers is closed now. It will open at 10:00 a.m.