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Rogers & Hollands Jewelers
- Jewelry
- Grandville, MI
About this business
Location details
3700 Rivertown Pkwy, Rivertown Crossings, Grandville, MI, 49418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Normally I shrug the idea of the obligatory online review for most businesses but every once in a while I receive service that is so far above the socially accepted "norm" that I can't in good conscious walk away without spreading the good word. Yesterday I had the pleasure of working with Jason for the 2nd time and I must say that this is how service SHOULD be. Jason was professional, courteous and knowledgeable. He intuitively found a perfect balance between our wants and needs without being pushy or pressured and quickl... read more
Had one of the best experiences with this jeweler! I had to resize my ring for the 3rd time and they were so wonderful and helpful! I would highly recommend this excellent team to anyone.
Tony took awesome care of me. He helped me find the perfect necklace for my wife. I was nervous she wouldn't like it, but Tony steered me in the right direction. She was overjoyed when she got home and found her surprise. Thank you, Tony.
I've been a long time customer with thousands in purchases over the years. I will never buy from this company again after learning they don't stand by their products or honor their warranty. A $300 pair of earrings just fell off after 3 months when the post came out of the clasp. Well within the 1 year "warranty" in workmanship. After a long ordeal, lots of arguing (over a very simple repair), insisting I buy the $50 protection plan before they would repair it, and being treated rudely, they finally agreed to "give" us the... read more
Business response:
Hi Beth, Thank you for reaching out to us here on Yelp. As a family-owned & operated company, we take our guest compliments and complaints very seriously. We would appreciate the opportunity to speak with you directly about this. Would you please send us an email at info@rogent.com? Thank you, we look forward to hearing from you soon.
Frequently asked questions about Rogers & Hollands Jewelers
How is Rogers & Hollands Jewelers rated?
Rogers & Hollands Jewelers has a 4.4 star rating with 346 reviews.
When is Rogers & Hollands Jewelers open?
Rogers & Hollands Jewelers is closed now. It will open tomorrow at 12:00 p.m.