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Rogers & Hollands Jewelers
- Jewelry
- Ashwaubenon, WI
About this business
Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase.
Location details
169 Bay Park Square, Ashwaubenon, WI, 54304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 a.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedFriendliness, courtesy & going out of their way to provide customer satisfaction the best in town.
I was having problems at a different location with my warranty. I stopped at Ashwaubenon location in the mall. Wednesday listened and was very helpful. She made my day. I will definitely come back to and recommend this location.
LOVED working with Wednesday!! She made us feel so comfortable and was willing to go above and beyond to find what we wanted. Thank you, Wednesday!
There are only one or two associates in this store who have any kind of customer service skills; expect to be treated like you don't know what you are doing or talking about. Expect to not be listened to and to fight to stay within your budget. Expect for any issue that arise not to be dealt with and to be given the run around consistently. My fiance bought an engagement ring in April 2017 and it had to be custom ordered so it didn't come into the store until June. Everything was great until the ring started cutting my fin... read more
Don’t waste your time or money here. The customer service is nonexistent and it never seems like anyone knows what’s going on. Extremely frustrating when your ring is in for the 5th time getting fixed. Extremely poor quality for the price you pay.
I'm very disappointed with Rogers & Hollands. My fiancé purchased my ring in February 2017 and was promised it on a certain date. Well it came much later than promised, a week later in fact and the store manager delivered it to our house because we go the run around from them . On July 21st we brought it in because I lost a diamond. It was promised back on the 29th and I STILL don't have it. They just say they are sorry but I don't think they truly are or care. We are paying for a ring I don't have, yet again. Stay away from... read more
We have had a number of experiences with Ginna and every time it seems that she does not know what she is talking about. My fiancé liked a ring with five small diamonds he is a size 15 she told us we would have to special order his ring for an extra $100 dollars. We had no problem with that. It's when she showed him a ring that was exactly like the one he saw but had five bigger diamonds he fell in love! It was on green ticket so she wanted us to take a look at it because it was an amazing deal. We noticed that the ring was ... read more
Frequently asked questions about Rogers & Hollands Jewelers
How is Rogers & Hollands Jewelers rated?
Rogers & Hollands Jewelers has a 4.3 star rating with 199 reviews.
When is Rogers & Hollands Jewelers open?
Rogers & Hollands Jewelers is closed now. It will open at 11:00 a.m.