Rogers & Hollands Jewelers

Codie M. 

on Yelp

8 years ago

I recently purchased a ring for my wife from here and the staff including Juliette and Bridgette were extremely helpful right on top of helping me and knew exactly what I was looking for I would recommend them to anyone thank you again guys! 

Jill Z. 

on Yelp

9 years ago

Juliette, Marcus, Levi, Brad, and Michelle are all fantastic! Juliette helped me find the perfect Asscher cut stone to restyle my wedding ring and it turned out amazing! They all know who we are and are always ready to help. Thank you!!! 

Matthew G. 

on Yelp

11 years ago

The best jewelry store around!! I wouldn't dream of going anywhere else. The staff is second to none!! They are always willing to spend time to make sure you get exactly what you want! 

Linda B. 

on Yelp

4 years ago

I had a Solitaire diamond replaced in my ring in 2009 at Rogers & Hollands'. I was given insurance to cover the diamond and repairs if I brought the ring in every six months to be cleaned and checked. Everything went well until COVID-19. I did not enter malls or any other crowded environment until recently. When I went into the store this past week to have them check my ring they informed me that my ring was not covered because I did not come in to have it checked. They said they had reopened the store in October 2020... read more

Raven P. 

on Yelp

5 years ago

Had the absolutely worse experience. Manager was rude and overtalked me. Ring was sized incorrectly and they did not try and offer a resolution. Wasted time and some of my money. There are hidden fees and a small time jewelry so anything to make money. I would not recommend. Go somewhere where they will treat you with respect and dignity and not just dollars. 

Leah R. 

on Yelp

5 years ago

Went to get my ring sized, the ring came back with a huge halo around the stone it looked like they burned the stone because moonstones cannot take heat.. luckily the staff said I was able to get a new one sized, they said the second ring should be done in one week. One week passes and they said they needed another week. After that week passed they said they needed a few more days, essentially it took over a month to get my ring sized when I was told one week. The staff is very nice and I know this isn't their fault but I wo... read more

B Y. 

on Yelp

9 years ago

My daughter's vintage engagement ring had a sapphire that had fallen out. She took it to Rogers and Holland in South County Mall, St. Louis, MO. It has now been 4 months, and my daughter still doesn't have her ring back. They have given her and myself the run around, no straight answers as to WHEN we will get this ring back. NO APOLOGIES for their horrible service, even blamed my daughter for having brought her ring there in the first place (????). No one has attempted at communicating with us. My daughter has called t... read more

Melanie P. 

on Yelp

10 years ago

I usually do not complain but I had a terrible experience at the South County Roger & Hollands and I would never suggest this store to anyone I know. I enjoyed doing business at Roger & Hollands when I first started purchasing jewelry there. I've bought two diamond wedding bands and one stackable opal ring. Every time I was given a fair price and talked into purchasing the lifetime warranty. This warranty includes lifetime sizing and rhodium dipping (white gold). My first experiences were great. One of the opals in my ring ... read more

Maggie M. 

on Yelp

14 years ago

WORST QUALITY EVER!!! My fiance bought my first ring from them and 2 days later the center diamond fell out! After they insisted it never happens they convinced us to get another ring from them. Two months after getting the sencond ring from Rogers and Hollands another diamond fell out!!!!!!!! Now they refuse to return the ring and his money claiming the fine print says no returns after 30 days! I'm sorry but the "fine print" should not apply to a faulty ring and poor workmanship. Clearly they take no pride in their jewelry!