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Roxy
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
Great bar drinks with ok service, overly fatty prime rib, so I worked in fine dining steakhouses many years ago for several years and understand cuts of meat, prime rib is supposed to have fat on it, but this was at least 30% fat, huge tail of fat! when I tried to return the steak for a new cut I was refused and told this is the way it comes, when I asked to speak to a manager he came over and stated something similar but eventually he returned it for a new cut but brought me one and made it a point to tell me it was 2oz les... read more
Business response:
We apologize for your disappointing experience at Roxy. We appreciate your feedback regarding the prime rib and will address this issue with our team. We strive to provide excellent service and apologize if we fell short on this occasion. We hope you'll consider giving us another chance in the future. Thank you.
My favorite spot ever! The food is amazing, I don’t like meat but love it here. We are coming back every New Year’s Eve
Business response:
Thank you for your kind words and positive review! We're thrilled to hear that you enjoyed our food, even as a non-meat eater. We look forward to welcoming you back every New Year's Eve.
Heather was an outstanding waitress Food was awesome
Business response:
Thank you for your review! We're glad to hear that Heather provided excellent service and that you enjoyed our food. We appreciate your feedback and hope to serve you again soon.
Fantastic food and excellent service. Although the place was busy, all employees were attentive and the food wonderful.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our fantastic food and excellent service. Our team works hard to provide attentive service even during busy times. We appreciate your support and hope to see you again soon at Roxy.
Roxy is always our go to spot for a nice dinner and amazing service. Our server Nikki last night was phenomenal, super attentive, knowledgeable and friendly. The entire team truly is wonderful, especially Nikki, Tony and Jeff. Thank you for never disappointing us and for always providing a wonderful dining experience.
Business response:
Thank you for your kind words and for choosing Roxy as your go-to spot for a nice dinner. We're thrilled to hear that Nikki provided you with exceptional service and that our team, including Tony and Jeff, made your dining experience wonderful. We appreciate your continued support and look forward to serving you again soon.
Marvelous menu. Great food. Service included Anniversary sparkling wine. Perfect.
Business response:
Thank you for your kind words, Davis! We're thrilled to hear that you enjoyed our menu and had a great dining experience with us. We're delighted that our service included Anniversary sparkling wine to make your celebration perfect. We appreciate your feedback and hope to welcome you back to Roxy soon!
Always outstanding service from Albert the best server.. Monica the hostess is the sweetest gal & always accommodating. And Jeff the Somalia always recommends the best best wine. Thanks y’all 🧑🍳
Business response:
Thank you for your kind words and positive feedback! We're thrilled to hear that Albert, Monica, and Jeff provided you with outstanding service and made your experience at Roxy enjoyable. We appreciate your support and hope to see you again soon.
This was a suggestion for a family gathering. Service and food were amazing!
Business response:
Thank you for your kind review, ChristineR! We're thrilled to hear that you had an amazing experience with our service and food at Roxy. We appreciate your recommendation for family gatherings.
PERFECTION from hostess to waitress to chef to ambiance to dessert. Fifth time going and NEVER had an issue!
Business response:
Thank you for your kind words, MaureenH! We're thrilled to hear that you had a perfect experience at Roxy. We appreciate your continued support and look forward to serving you again soon.
Frequently asked questions about Roxy
How is Roxy rated?
Roxy has a 4.6 star rating with 4,773 reviews.
When is Roxy open?
Roxy is closed now. It will open at 5:00 p.m.