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Rumpke - Circleville District Office
- Waste Management Solutions
- Circleville, OH
About this business
Location details
819 Island Rd, Circleville, OH, 43113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My name is ***** ******and I own a home located at *** **** ****** ******* Ohio *****. I have been a garbage and refuse collection customer since June 2024. My contracted scheduled garbage pick up date is every Wednesday, and I always have my garbage by the curb each Tuesday evening. In the 22 months of our partnership, my residence has now been missed 11, I repeat,11 times for garbage pick up services. Once missed on Wednesday, I call the Rumpke Waste and Recycling phone number at ************ the first thing Thursday morni... read more
Business response:
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service, let alone misses occurring on a regular basis. This is unacceptable and we would like to look into this further to ensure it is promptly addressed. Please contact our customer care team at ************************************** We look forward to ensuring your satisfaction. Thank you.
My experience is with Rumpke for my business trash, and at every step they have been an absolutely horrific company to deal with. Customer service is awful and will be rude or dismissive, the latest call included her constantly talking over me and cutting me off and even flat out trying to argue with me about things. Their pickup is spotty at best, the prices are significantly higher than ********or **, and their contracts, good lord their contracts! So, the contract can only be canceled by certified letter, and the letter h... read more
Business response:
******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
Rumpke picked up my trash at 11:17 PM. I spoke with a customer service representative who said she was a Supervisior. She said Rumpke does as it pleases. if you do not like it, get someone else to provide service. It appears Rumpke dos not want or need this customer.
Business response:
****, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
We have had a very frustrating experience with Rumpke Waste & Recycling. Our contract was signed by us on 4/25/2023, but not executed by Rumpke until 5/3/2023. Additionally, the contract period is nowhere stated on the agreement; only the signing dates are stated. The agreement states that cancellation requires a written notice 60-90 days prior to the end of the term. When we contacted them in May 2024 about obtaining other services and informing them that we would be cancelling our services. When we contacted them again in ... read more
Business response:
*****, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
Very unprofessional leaves trash all out over the ground sometimes not even picking up all of the trash that you set out throws trash bins in yards, and in the street! not to mention they went up on their price for picking up bulk items $50 per item. That is very expensive definitely for low income families. Three items equal $150. The price for picking up bulk items was just $20 so they went up a whole $30! With no notice to the public! And this is for the ****Ohio area
Business response:
*******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional details about your experience, as well as your full service address. Thank yo
Trash has only been picked up twice in 2 months. Bill has always been paid on time. I've paid for services im not receiving. I've called multiple times just to be told to give them 48hrs to return and still nothing.
Business response:
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service, let alone misses occurring on a regular basis. We would like to look into this matter and ensure it is promptly addressed. Please contact our customer care team at **************. We look forward to ensuring your satisfaction. Thank you.
Company has missed pick ups numerous times. Latest excuse, driver claimed my road was flooded. This is a lie. It only floods on one part of my road. Road was not flooded on my pick up day. I drove the road myself in the morning (6:45am) and in the afternoon (4:30). I did notice that my neighbors trash was picked up.
Business response:
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service, let alone misses occurring on a regular basis. We would like to look into this matter and ensure it is promptly addressed. Please contact our customer care team at **************. We look forward to ensuring your satisfaction. Thank you.
Absolutely terrible service. I’ve called in now (6) times all for the same reason. 1 or more of our trash cans have been missed every single week for the past 4 months. It’s always the same, I pay for service then they call in when they miss and they tell me they’ll get back out there within 24-48 hours. But don’t show up until the following week o the normally scheduled day.
Business response:
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service let alone misses occurring on a regular basis. We would like to look into this matter and ensure it is promptly addressed. Please contact our customer care team at **************. We look forward to ensuring your satisfaction. Thank you.
They didn’t pick up my trash last week but they picked up all my neighbors trash. I called two times and they were supposed to pick it up in 24-48 hours. That would’ve been no later than Tuesday but here it is Thursday and it’s still not emptied. The trash runs again tomorrow so I’m hoping they get it this time.
Business response:
Your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
Frequently asked questions about Rumpke - Circleville District Office
How is Rumpke - Circleville District Office rated?
Rumpke - Circleville District Office has a 3.6 star rating with 1,104 reviews.
When is Rumpke - Circleville District Office open?
Rumpke - Circleville District Office is closed now. It will open at 8:00 a.m.