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Rumpke - Circleville District Office
- Waste Management Solutions
- Circleville, OH
About this business
Location details
819 Island Rd, Circleville, OH, 43113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have a business account and my dumpster has not been emptied (no service since Dec18th, time of writing review is Feb 13th, total of 5 missed services. I called on Dec 18th and they said would send them out to pick up. I called again on Jan 1 which I was told same thing and they would research and possibly give me credit. Called again on Feb 12th and was told that driver said had ice on my drive. That was a blatant lie I took pics of entire drive as requested by customer service and emailed then called to confirm they rece... read more
Business response:
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service let alone misses occurring on a regular basis. We would like to look into this matter and ensure it is promptly addressed. Please contact our customer care team at **************. We look forward to ensuring your satisfaction. Thank you.
Horrible absolutely horrible to deal with. We have been with this company for 10 years, nothing but issues. We have scheduled extra dumps with no pickup, still billed for it, have talked with customer service multiple times and still excuses, sent emails driver says they can't pick it up because of..... We have put money into gravel had the area plowed, they have caused damage to my pine tree and landscaping, I didn't ask for reimbursement nor make a big deal out of it, just to not get my trash picked up. Can't send emails o... read more
Business response:
*******, your review is very concerning to **. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
Worst customer service I have ever been apart of. Never collect the trash on time and always and excuse as to why it didnt get done. I would avoid them at all costs!!
Business response:
*****, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ******************************************** include additional details about your experience, as well as your full service address. Thank you.
I’ve had ongoing issues with Rumpky Trash service. On several occasions, my trash was not collected while everyone else on my block’s trash was picked up. Initially, I was told my trash cans were too heavy, which led me to purchase two new trash cans at $100 each. This was frustrating, especially considering that my 12-year-old daughter regularly takes the trash out as part of her chores, so weight has never truly been an issue. After replacing the cans as instructed, my trash was still missed again, while every other home o... read more
Business response:
At Rumpke, people come first. Respect, equality and integrity are cornerstones of Rumpke’s business. Compliance is paramount. The issues described here are extremally troubling and certainly not acceptable at Rumpke. We would like to know more, so that we may take appropriate action. Please email additional details or specific contact information to *********************. We will make every effort conduct a full investigation. We are committed to doing the right thing. Thank you for your time.
I canceled my trash service through the website. I did not get a confirmation, so I reached out again. They said they did not receive it but canceled my service. Then I get a bill for services that I did not use. They still charged me for services till they officially canceled the service. I reached out to them to fix this mix up and they wont reverse the charges.
Business response:
******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
We have been going back and forth with Rumpke for almost a year now. My husband calls about our trash not being picked up all the time. We're always told that they'll let the drivers manager know. They'll credit our account yada yada. Last week husband called, assured us they'd send someone back out to pick it up. No one showed. Today I left for work, trash cans both still at the end of the driveway and I watched the truck drive past us. Husband had to call and complain and they sent someone to empty the cans. We are dealing... read more
Business response:
*****, your review is very concerning to **. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
Love you several trash companies in the past being from another state and all. Rumpke is one of the worst trash companies I've ever had to use. They don't pick your trash up when I supposed to they don't take the bill off your debit card when you go to pay it. They took a week and a half to take the money off my debit card and the lady in the office had no idea we tried to pay because they don't check the records. They don't pick up the trash when they supposed to in fact my last trash pick up the only took one of my cans. T... read more
Business response:
*******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
Love you several trash companies in the past being from another state and all. Rumpke is one of the worst trash companies I've ever had to use. They don't pick your trash up when I supposed to they don't take the bill off your debit card when you go to pay it. They took a week and a half to take the money off my debit card and the lady in the office had no idea we tried to pay because they don't check the records. They don't pick up the trash when they supposed to in fact my last trash pick up the only took one of my cans. T... read more
Business response:
*******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
If I could leave a zero would do so, we had these folks for over 13 years, we moved and continued service the last year at least quarterly had to call in to ask why no pick. They did pick up every other week for a while called in again complained. The straw that broke the camels back is we have not had service since before Christmas and now into mid Jan., was giving leeway because of road conditions, but doesn’t pay to be a nice guy. Last week call customer service three times , with them saying it would be expedited, guess ... read more
Business response:
*******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
Frequently asked questions about Rumpke - Circleville District Office
How is Rumpke - Circleville District Office rated?
Rumpke - Circleville District Office has a 3.6 star rating with 1,104 reviews.
When is Rumpke - Circleville District Office open?
Rumpke - Circleville District Office is closed now. It will open at 8:00 a.m.