Rumpke - East Area Office

Bill J 

on BBB

3 years ago

All our Rumpke drivers are great. The service is wonderful. 

Chuck S 

on BBB

3 years ago

we have had this service for years. we enjoy the "any week" bulk pickup. a simple phone call to let them know. best garbage service we have ever had. 

Donna C 

on BBB

3 years ago

Our ******* service has been perfect for the 30 years weve been a customer. They allow us a pause when we go to ******* for the winter and they have never failed to pick up. I just wish they had pickup for recycling in our area. Maybe someday. A big thank you to the drivers, who have an often nasty job. We appreciate you! 

Travis P 

on BBB

3 years ago

Rumpke has been excellent. The drivers are friendly and courteous and billing is straightforward quarterly payments. Recent addition of fuel charge has increased cost, but they are still more economical than competitor Waste Mgmt. 

Jim S 

on BBB

4 years ago

For once, I'm pleased to write a POSITIVE review! Yesterday I called Rumpke to make arrangements to have my old water softener system picked up with the normal collection this date. The customer service person billed my credit card $22.50. She mentioned the charge was for 'water softener," but made NO mention of any weight restriction. This morning the empty brine tank was collected, but the heavy resin tank was left behind. After contacting Rumpke customer service I was told there was a 50 pound limit, which would preclude ... read more

ann c 

on BBB

4 years ago

Always picks up our trash on scheduled date. Never any trash blowing around the yard after they pick up. Container is in good shape, no cracks and wheels aren't broken. 

Kyle M 

on BBB

4 days ago

If I could leave less than 1 star I would. I was having issues with a trash service that was offered through the township I live in. I decided to call Rumpke and start their service instead as of November 2, 2025. Rumpke within 24 hours came and dropped the cans off, and service was setup no issue. We put trash out for 2 weeks after, and nothing was being picked up. After calling every day for over a week, we still couldn't get the issue resolved. Multiple representatives escalated the call, and promised trash would be picke... read more

S. W. 

on BBB

a week ago

They missed a pick up, I called and was told they would pick my garbage up the next day. They never picked it up. I called every day for a total of four days for them to pick up my garbage. They never did. I was even told by a costumer *** that they didnt even have to talk to me. What a joke of a company. I can see why they have a 3 star rating for picking up garbage. 

Scott W 

on BBB

a week ago

They missed a pick up, I called and was told they would pick my garbage up the next day. They never picked it up. I called every day for a total of four days for them to pick up my garbage. They never did. I was even told by a costumer *** that they didnt even have to talk to me. What a joke of a company. I can see why they have a 3 star rating for picking up garbage.