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Rumpke - East Area Office
- Waste Management Solutions
- Columbus, OH
About this business
Location details
476 E 5th Ave, Columbus, OH, 43201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All our Rumpke drivers are great. The service is wonderful.
we have had this service for years. we enjoy the "any week" bulk pickup. a simple phone call to let them know. best garbage service we have ever had.
Our ******* service has been perfect for the 30 years weve been a customer. They allow us a pause when we go to ******* for the winter and they have never failed to pick up. I just wish they had pickup for recycling in our area. Maybe someday. A big thank you to the drivers, who have an often nasty job. We appreciate you!
Rumpke has been excellent. The drivers are friendly and courteous and billing is straightforward quarterly payments. Recent addition of fuel charge has increased cost, but they are still more economical than competitor Waste Mgmt.
For once, I'm pleased to write a POSITIVE review! Yesterday I called Rumpke to make arrangements to have my old water softener system picked up with the normal collection this date. The customer service person billed my credit card $22.50. She mentioned the charge was for 'water softener," but made NO mention of any weight restriction. This morning the empty brine tank was collected, but the heavy resin tank was left behind. After contacting Rumpke customer service I was told there was a 50 pound limit, which would preclude ... read more
Always picks up our trash on scheduled date. Never any trash blowing around the yard after they pick up. Container is in good shape, no cracks and wheels aren't broken.
Rumpke picked up my trash at 11:17 PM. I spoke with a customer service representative who said she was a Supervisior. She said Rumpke does as it pleases. if you do not like it, get someone else to provide service. It appears Rumpke dos not want or need this customer.
We have had a very frustrating experience with Rumpke Waste & Recycling. Our contract was signed by us on 4/25/2023, but not executed by Rumpke until 5/3/2023. Additionally, the contract period is nowhere stated on the agreement; only the signing dates are stated. The agreement states that cancellation requires a written notice 60-90 days prior to the end of the term. When we contacted them in May 2024 about obtaining other services and informing them that we would be cancelling our services. When we contacted them again in ... read more
Very unprofessional leaves trash all out over the ground sometimes not even picking up all of the trash that you set out throws trash bins in yards, and in the street! not to mention they went up on their price for picking up bulk items $50 per item. That is very expensive definitely for low income families. Three items equal $150. The price for picking up bulk items was just $20 so they went up a whole $30! With no notice to the public! And this is for the ****Ohio area
Business response:
*******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional details about your experience, as well as your full service address. Thank yo
Frequently asked questions about Rumpke - East Area Office
How is Rumpke - East Area Office rated?
Rumpke - East Area Office has a 3.8 star rating with 1,137 reviews.
When is Rumpke - East Area Office open?
Rumpke - East Area Office is open now. It will close at 5:00 p.m.