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Rumpke - Lima Transfer Station
- Waste Management Solutions
- Lima, OH
About this business
Location details
1400 S Metcalf St, Lima, OH, 45804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Prior to having Rumpke as our trash removal people, one of their local competitors did the job. Rumpke has been very trustworthy. Any time I've had to contact them, the employees are always helpful and polite. Even better, at least in our area, they are less expensive than their main local competitor.I highly recommend them.
Our ******* service has been perfect for the 30 years weve been a customer. They allow us a pause when we go to ******* for the winter and they have never failed to pick up. I just wish they had pickup for recycling in our area. Maybe someday. A big thank you to the drivers, who have an often nasty job. We appreciate you!
we have had this service for years. we enjoy the "any week" bulk pickup. a simple phone call to let them know. best garbage service we have ever had.
Rumpke has been excellent. The drivers are friendly and courteous and billing is straightforward quarterly payments. Recent addition of fuel charge has increased cost, but they are still more economical than competitor Waste Mgmt.
For once, I'm pleased to write a POSITIVE review! Yesterday I called Rumpke to make arrangements to have my old water softener system picked up with the normal collection this date. The customer service person billed my credit card $22.50. She mentioned the charge was for 'water softener," but made NO mention of any weight restriction. This morning the empty brine tank was collected, but the heavy resin tank was left behind. After contacting Rumpke customer service I was told there was a 50 pound limit, which would preclude ... read more
Always picks up our trash on scheduled date. Never any trash blowing around the yard after they pick up. Container is in good shape, no cracks and wheels aren't broken.
I’ve had ongoing issues with Rumpky Trash service. On several occasions, my trash was not collected while everyone else on my block’s trash was picked up. Initially, I was told my trash cans were too heavy, which led me to purchase two new trash cans at $100 each. This was frustrating, especially considering that my 12-year-old daughter regularly takes the trash out as part of her chores, so weight has never truly been an issue. After replacing the cans as instructed, my trash was still missed again, while every other home o... read more
Business response:
At Rumpke, people come first. Respect, equality and integrity are cornerstones of Rumpke’s business. Compliance is paramount. The issues described here are extremally troubling and certainly not acceptable at Rumpke. We would like to know more, so that we may take appropriate action. Please email additional details or specific contact information to *********************. We will make every effort conduct a full investigation. We are committed to doing the right thing. Thank you for your time.
I canceled my trash service through the website. I did not get a confirmation, so I reached out again. They said they did not receive it but canceled my service. Then I get a bill for services that I did not use. They still charged me for services till they officially canceled the service. I reached out to them to fix this mix up and they wont reverse the charges.
Business response:
******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
We have been going back and forth with Rumpke for almost a year now. My husband calls about our trash not being picked up all the time. We're always told that they'll let the drivers manager know. They'll credit our account yada yada. Last week husband called, assured us they'd send someone back out to pick it up. No one showed. Today I left for work, trash cans both still at the end of the driveway and I watched the truck drive past us. Husband had to call and complain and they sent someone to empty the cans. We are dealing... read more
Business response:
*****, your review is very concerning to **. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
Frequently asked questions about Rumpke - Lima Transfer Station
How is Rumpke - Lima Transfer Station rated?
Rumpke - Lima Transfer Station has a 2 star rating with 345 reviews.
When is Rumpke - Lima Transfer Station open?
Rumpke - Lima Transfer Station is closed now. It will open on Monday at 7:30 a.m.