Rumpke - Lima Transfer Station

Susan S 

on BBB

3 years ago

Prior to having Rumpke as our trash removal people, one of their local competitors did the job. Rumpke has been very trustworthy. Any time I've had to contact them, the employees are always helpful and polite. Even better, at least in our area, they are less expensive than their main local competitor.I highly recommend them. 

Donna C 

on BBB

3 years ago

Our ******* service has been perfect for the 30 years weve been a customer. They allow us a pause when we go to ******* for the winter and they have never failed to pick up. I just wish they had pickup for recycling in our area. Maybe someday. A big thank you to the drivers, who have an often nasty job. We appreciate you! 

Chuck S 

on BBB

3 years ago

we have had this service for years. we enjoy the "any week" bulk pickup. a simple phone call to let them know. best garbage service we have ever had. 

Travis P 

on BBB

3 years ago

Rumpke has been excellent. The drivers are friendly and courteous and billing is straightforward quarterly payments. Recent addition of fuel charge has increased cost, but they are still more economical than competitor Waste Mgmt. 

Jim S 

on BBB

4 years ago

For once, I'm pleased to write a POSITIVE review! Yesterday I called Rumpke to make arrangements to have my old water softener system picked up with the normal collection this date. The customer service person billed my credit card $22.50. She mentioned the charge was for 'water softener," but made NO mention of any weight restriction. This morning the empty brine tank was collected, but the heavy resin tank was left behind. After contacting Rumpke customer service I was told there was a 50 pound limit, which would preclude ... read more

ann c 

on BBB

4 years ago

Always picks up our trash on scheduled date. Never any trash blowing around the yard after they pick up. Container is in good shape, no cracks and wheels aren't broken. 

Kyle M 

on BBB

3 weeks ago

If I could leave less than 1 star I would. I was having issues with a trash service that was offered through the township I live in. I decided to call Rumpke and start their service instead as of November 2, 2025. Rumpke within 24 hours came and dropped the cans off, and service was setup no issue. We put trash out for 2 weeks after, and nothing was being picked up. After calling every day for over a week, we still couldn't get the issue resolved. Multiple representatives escalated the call, and promised trash would be picke... read more

S. W. 

on BBB

4 weeks ago

They missed a pick up, I called and was told they would pick my garbage up the next day. They never picked it up. I called every day for a total of four days for them to pick up my garbage. They never did. I was even told by a costumer *** that they didnt even have to talk to me. What a joke of a company. I can see why they have a 3 star rating for picking up garbage. 

Anjeanette S 

on BBB

a month ago

Im extremely disappointed with the service Ive received from Rumpke regarding a stolen trash can. Our can was taken in early September, and although the collection crew noted the serial number and promised a replacement, nothing arrived. I followed up by submitting the online form for lost/stolen cans not once, but twice and received conflicting emails. One said a can would be sent, another told me to reapply.Weeks passed with no resolution. Eventually, I received a call saying a replacement would arrive on October 24th. Tha... read more