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Rumpke - Monroe County Resource Recovery Facility
- Waste Management Solutions
- Bloomington, IN
About this business
Location details
5220 S Production Dr, Bloomington, IN, 47403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:00 p.m. | |
| Tue | 6:00 a.m. to 4:00 p.m. | |
| Wed | 6:00 a.m. to 4:00 p.m. | |
| Thu | 6:00 a.m. to 4:00 p.m. | |
| Fri | 6:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have had Rumpke Service in my area for several years. I have been completely satisfied. They pick up as scheduled and they seem to be very efficient. Drivers are friendly. I have no complaints and would highly recommend them.
Our ******* service has been perfect for the 30 years weve been a customer. They allow us a pause when we go to ******* for the winter and they have never failed to pick up. I just wish they had pickup for recycling in our area. Maybe someday. A big thank you to the drivers, who have an often nasty job. We appreciate you!
we have had this service for years. we enjoy the "any week" bulk pickup. a simple phone call to let them know. best garbage service we have ever had.
Rumpke has been excellent. The drivers are friendly and courteous and billing is straightforward quarterly payments. Recent addition of fuel charge has increased cost, but they are still more economical than competitor Waste Mgmt.
For once, I'm pleased to write a POSITIVE review! Yesterday I called Rumpke to make arrangements to have my old water softener system picked up with the normal collection this date. The customer service person billed my credit card $22.50. She mentioned the charge was for 'water softener," but made NO mention of any weight restriction. This morning the empty brine tank was collected, but the heavy resin tank was left behind. After contacting Rumpke customer service I was told there was a 50 pound limit, which would preclude ... read more
Always picks up our trash on scheduled date. Never any trash blowing around the yard after they pick up. Container is in good shape, no cracks and wheels aren't broken.
If I could leave a zero would do so, we had these folks for over 13 years, we moved and continued service the last year at least quarterly had to call in to ask why no pick. They did pick up every other week for a while called in again complained. The straw that broke the camels back is we have not had service since before Christmas and now into mid Jan., was giving leeway because of road conditions, but doesn’t pay to be a nice guy. Last week call customer service three times , with them saying it would be expedited, guess ... read more
Business response:
*******, your review is very concerning to us. We would appreciate it if you would contact our customer care team at ************** or by email at ************************************** Please include additional detail about your experience, as well as your full service address. Thank you.
On Friday 1/2/26 I called and spoke with ********. I paid my bill and asked her if I would be picked up the following morning. she informed me that my trash would be picked up the following morning due to holiday schedule. I have been in and out of the hospital, so my trash hasnt been set out over the last couple of weeks- so I just wanted to inform them that there would be trash and it absolutely had to be picked up. Saturday morning rolls around and my trash is still sitting at the end of my driveway- so I call again. Spok... read more
Business response:
We apologize for your experience. We take pride in our reliability and hate to hear about a single missed service let alone misses occurring on a regular basis. We would like to look into this matter and ensure it is promptly addressed. Please contact our customer care team at **************. We look forward to ensuring your satisfaction. Thank you.
Terrible company!! They damaged one of my cans trying to pick it up with the automatic arm. Now, they just took one of my personal garbage cans. It was out for pick-up and they must have just thrown the whole can in their truck instead of emptying it. I contacted their customer service on both occasions, but they just don't care. Terrible service and terrible customer service. Avoid them!!
Frequently asked questions about Rumpke - Monroe County Resource Recovery Facility
How is Rumpke - Monroe County Resource Recovery Facility rated?
Rumpke - Monroe County Resource Recovery Facility has a 3.7 star rating with 908 reviews.
When is Rumpke - Monroe County Resource Recovery Facility open?
Rumpke - Monroe County Resource Recovery Facility is closed now. It will open tomorrow at 6:00 a.m.