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Sage Mountain
- Assisted Living Facilities
- Thousand Oaks, CA
About this business
About Sage Mountain Sage Mountain takes senior living to a whole new level. Tucked along a breathtaking Thousand Oaks, California, hillside, Sage Mountain offers days filled with stunning views, plenty of sunshine, and a variety of engaging activities that encourage connection and joy. Our warm and inviting senior living community brings residents a variety of living options, including Assisted Living, In the Moment® Memory Care, and Respite Care options. No matter how you or your loved one enjoys spending your days, the ca... read more
Location details
3499 Grande Vista Dr, Thousand Oaks, CA, 91320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I most like the friendly and dedicated staff and the nice facilities. I like least that the staffing levels seem too lean in Memory Care at times to support all the resident's needs in a timely manner.
This place looks beautiful on the outside but once you go inside it's totally different. My father was there for 2.5 years. Huge turn over in management . Quality of care is a zero. Always understaffed, but they deny it. Always a different sorry when a caregiver calls vs what management says. I called corporate twice in regards to their management and how things go there. Always going to do better . If you dont want your family lives to be shortened, dont take them there. Over price for the quality of care and the food is ho... read more
In the two years since Sage Mountain opened, they have been through 4 managers, a corporation purchase, heavy staff turnover, and several cooks. The communication to residents and families is horrible. My parents complain about the food -- definitely not "gourmet" as advertised. Weekly amenities such as house cleaning and laundry are not consistently done (or not done at all). My parents are paying a hefty price for services they are not receiving. Management passes off blame and does not adequately communicate policies and ... read more
As of [date removed] there are 41 residents with COVID and 20 staff. They are awaiting the latest test results so this will likely go up. They were not consistently following their own COVID prevention guidelines. Often staff entered the facilities without ppe and/or removed masks while on duty. They encouraged residents to visit family during the holidays and did not consistently quarantine and test them after they returned. As a result by [date removed] the outbreak had begun. By [date removed] it had spread from memory ca... read more
Beautiful facility with VERY poor management, high caregiver turnover and poor communication with families. It is a shame because the facility itself is wonderful. So much to offer the residents.
Frequently asked questions about Sage Mountain
How is Sage Mountain rated?
Sage Mountain has a 4.1 star rating with 75 reviews.
When is Sage Mountain open?
Sage Mountain is closed now. It will open on Monday at 9:00 a.m.