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Same Day Windshield
- Windshield Installation & Repair
- Tampa, FL
About this business
Location details
701 N Westshore Blvd, Ste 200-247, Tampa, FL, 33609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If you live in Punta Gorda do not use this company they will tech you only have one tech who will not clean up after himself and will not finish the job properly. I wasted three days of my company truck and still my window in not complete. They sell you through McKenzie Auto Glass which I could not find. His solution to cleaning out the glass was to have me pull across the street with a leaf blower and blow out the glass into the filed. He also did not hook up the defrost. He was to come back but did not want to and said to ... read more
On Saturday, 6-4-2022, my son was driving from South Carolina to Amelia Island to join us for vacation. There were two large buzzards on the side of the road eating a dead animal. A car coming from the opposite direction caused them to try and fly away. One of them flew directly into his window causing it to burst and cave in. He was able to get it to our vacation condo, but when I saw it, I knew it could not be driven. My insurance company contacted this company and they called me and arrangements were made for them to repl... read more
Business response:
Hi, *******. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Same Day Windshield and would love the opportunity to improve. Please get in touch with us at XXX-XXX-XXXX!
I called Same Day Windshield on the March 30th, due to another company unable to complete request in timely manner. Scheduled appointment for next day. Received a call unable to complete, as they were not aware that they needed to have a tech from a local location, rescheduled for 4/1. Received a call at 5:30pm (appt 2-6) that tech had an emergency. Rescheduled again for 4/6, and yet to hear from anyone! I have called 2 times per the request of the Customer Service agent for a follow-up to my scheduled appointment, and no-on... read more
Business response:
Thank you so much for allowing us to make this right we appreciate your patience with our scheduling and hope we can be of service to you in the future.
I scheduled a windshield replacement. For 3/23/22. They did not have the glass in stock and rescheduled for the 24th. It was raining and rescheduled for the 25th between 2 and 6. They called at 1:30 and said they would be there within an hour. I called multiple times after 2:30. They said they could not get a hold of the guy. I ended up canceling the order at 5:00 and called ********. Should have called them first.
Business response:
We truly do our best to replace windshields in a timely manner. With rescheduling because of rain delays it makes that more difficult. We sincerely apologize for not being able to replace your windshield as you had expected.
Want to start by same-day windshields had one my business comparison to the others as they got right on the insurance approval and told me they can have it done by the next day I immediately approved of it and had a schedule for the next day and in order for me to do that I would have to leave it at my house which was an hour drive away from my job you have Gainesville which was not available for a week however in Ocala they told me they could have it done by the next day so I went ahead and left my vehicle at home and took ... read more
Business response:
Thanks for reaching out to us. We had four appointments reserved for you, but canceled each appointment upon your request. Please let us know if there's anything we can do to correct the issue.
My complaint is this Company came out to replace the windshield and the one they replace it cracked after they put it, lost the whole day waiting on them and 2 days later they came back and replaced it again and this time it was okay. My complaint is with their office that lied and said they will send someone out on the same day to calibrate the windshield since my windshield needs to be calibrated after replacement. MY main complaint is that they lied, when I called them back I was told they use a third party to do that and... read more
Business response:
Hello, we are deeply sorry for the inconvenience the cracked windshield caused. Unfortunately, sometimes during install the glass can break and that does cause a delay as we have to pick up a new piece. The call recordings for this job were reviewed, and it was explained that our calibration was through a third party on multiple calls. While we can attempt to schedule both the replacement and recalibration at the same time due to scheduling conflicts, we were not able to on this job. While we understand the frustration that ... read more
I used Same Day Windshield to replace the windshield on my Dodge Caravan last year and was so happy I decided to use them again to replace the windshield on my Ford Escape. First of all they do not do the actual work. They use outside windshield installers. Our windshield howls when we drive and the wipers are out of adjustment. The wait for their warranty department is ridiculous. I also discovered that other windshield replacement companies offer $150-$200!rebates...Same Day offered me $100. I really am not concerned with ... read more
After noticing a very large crack in my windshield I called Same Day Windshield on Saturday to schedule an appointment on Monday. I provided the operator with my vehicle information and contact number. I was told I would receive a phone call an hour before the technician arrived. The technician DID NOT call to let me know when he was on the way, AND arrived at my house with the WRONG WINDSHIELD. The technician told me he would have to come back the next day with the correct windshield. 30 minutes after the technician left my... read more
Business response:
We do apologize, the technician should have called before coming out for your appointment. That was not the proper way, and this has been addressed with them. The only supplier we could get the required part for your vehicle, was the Mazda dealership itself, and unfortunately they were three days out from being able to get that to us. I am sorry there were no other parts available sooner, to complete this work as planned. Thank you for contacting us to let us know about your experience.
Absolute rip off. This company does not care about customer satisfaction. Waited for an hour and a half past the deadline. Called 3 times and each time was promised a call back. No one did. On the 3rd call, I was told the installer sent an email saying they cancelled. The man at the call center asked if I wanted to just cancel it and get refunded. I said yes and he said he would put in the refund right away and I would have it the next day. I did not get the refund the next day, so I called and asked for a manager. A lady an... read more
Business response:
We do apologize for the negative experience. We were given faulty information from a technician that because of this, no longer works with our company. Better follow up to you should have happened, without you having to call back in multiple times. This has been addressed with our dispatch department as well. All temporary holds were removed as of the day of cancellation.
Frequently asked questions about Same Day Windshield
How is Same Day Windshield rated?
Same Day Windshield has a 4.6 star rating with 2,416 reviews.
When is Same Day Windshield open?
Same Day Windshield is closed now. It will open at 8:00 a.m.