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921 Douglas Ave, Suite 200, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Sam is the best! I’ve never had any mortgage firm set down, and explain the financials like he did, wasn’t in any hurry, told us ask tons of questions, and helped in every possible way he could. Even gave us his personal number and would answer questions outside of banking hours. The stress of moving sucks, but with his group they will go out of their way to try and help make it as stress free as possible. This is the only mortgage team I will ever use!! Sam I owe you a beer sometime man! Thank you for helping my family get ... read more
Business response:
I'm sincerely touched by your kind words, Joshua! I'm thrilled to hear that you found our meetings informative and helpful. It's always my goal to make the mortgage process as clear and stress-free as possible, and it sounds like we achieved that. I'm always here to answer any questions you may have, no matter the time of day. It's truly satisfying to know that I could assist in making your move to Florida smoother. Looking forward to sharing that beer with you one day and thank you for choosing The Mortgage Firm for your ne... read more
Verified by The Mortgage Firm, Inc.
Sam and his team were amazing from start to finish. He was always available to answer questions and very responsive. Highly recommend. Thank you Sam!
Business response:
I'm absolutely thrilled to hear such fantastic feedback, Jacqueline! It was a pleasure working with you and being there to answer your queries effectively and efficiently. Your satisfaction is our top priority at The Mortgage Firm. We strive to provide a seamless experience for our clients from start to finish. Your recommendation means a lot to us. Thank you for choosing us for your mortgage needs. Look forward to assisting you again in the future!
Verified by The Mortgage Firm, Inc.
Loved the communication. Always answered any question i had very quickly
Business response:
Grayson. Your satisfaction is my top priority, so I'm delighted to hear that you appreciated my quick responses to your questions. I strive to provide the best service at The Mortgage Firm and your feedback reaffirms the hard work we put in every day. Looking forward to our continued relationship. Many thanks and best regards, Samuel Dongilli.
Verified by The Mortgage Firm, Inc.
This was a very stressful time for me but fortunately I had Sam , Drayton and the rest of his team taking time to explain everything in a way I could understand. They were professional and personable. I owe them a great deal. Thank you
Business response:
I truly appreciate your kind words, Nereida. It was a pleasure helping you during this stressful time. Our aim at The Mortgage Firm is to ensure that our clients fully understand the process and feel comfortable. I'm glad you found our team professional and personable - that's what we strive for! You're always welcome to reach out should you have any further questions. Thank you for the wonderful review and the full score, it means a lot to us!
Verified by The Mortgage Firm, Inc.
Thanks for all of your help!
Business response:
I'm delighted to hear that you were satisfied with the service, Paul. Your positive feedback means a lot and it reinforces the dedication we have in providing excellent service at The Mortgage Firm. If you ever need any further assistance, please do not hesitate to reach out. Thank you for taking the time to rate us 5 stars.
Verified by The Mortgage Firm, Inc.
Great service and prompt response to questions.
Business response:
I'm truly appreciative of your positive feedback, Carol. It was a pleasure being able to provide you with a prompt response and great service. I consider it my duty at The Mortgage Firm to ensure all your queries are addressed in a timely manner. Looking forward to assisting you in the future as well. Thank you for the perfect rating!
Verified by The Mortgage Firm, Inc.
Quick response on questions and very polite.
Business response:
I'm thrilled to hear about your positive experience, Phillip! As part of The Mortgage Firm, we always aim to respond quickly and be as helpful as possible. Your positive feedback and 5-star rating are greatly appreciated. Should you have any more queries in the future, don't hesitate to reach out. Thank you for choosing us! Best, Samuel Dongilli
Verified by The Mortgage Firm, Inc.
Extremely helpful and interactive. Made himself available at all times for any questions I had with the process. Great work!
Business response:
I'm gratified to hear about your positive experience, Austin. Your feedback reaffirms why I love doing what I do. Ensuring that you fully understood the process and felt comfortable asking questions was my top priority. I appreciate the 5-star rating you gave me and The Mortgage Firm. It was a pleasure assisting you. Don't hesitate to reach out for any future needs. Thank you once again.
Verified by The Mortgage Firm, Inc.
Great communication, and great insight. Great speed
Business response:
I'm genuinely thrilled to hear that you had a positive experience, Andrew. Communication, insight, and efficiency are indeed focal points in the way we conduct business here at The Mortgage Firm. Your feedback is highly valued, and it’s indeed a pleasure to know that we were able to meet your expectations. Thank you for taking the time to rate us with 5 stars. We look forward to assisting you again in the future.
Samuel Dongilli has a 5 star rating with 817 reviews.
Samuel Dongilli is open now. It will close at 6:00 p.m.