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921 Douglas Ave, Suite 200, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Everyone was very professional and attentive in a timely manner. Sam walked me through everything from the start to finish and made everything feel really easy and smooth.
Business response:
Caleb. I'm delighted to hear that you found our process smooth and easy. At The Mortgage Firm, we strive to maintain a professional and attentive service, so I'm glad we could live up to that standard for you. Your feedback means a lot, and it was a pleasure to walk you through the process. Let me know if there's anything else I can help you with in the future. Thank you for your trust Caleb!
Verified by The Mortgage Firm, Inc.
Great communication Great with explaining the processes and anything that may come up
Business response:
Our team sincerely appreciates your kind review, Gynomar! It's rewarding to know you found our communication and explanations helpful throughout the process. At The Mortgage Firm, we aim to make everything as clear and straightforward as possible. If there's anything else you need or any other questions that may arise, don't hesitate to reach out. Thank you again for the 5-star rating!
Verified by The Mortgage Firm, Inc.
communicable and available all the time to explain all details.
Business response:
We are trilled to know that you found our service communicable and that I was able to provide you the necessary details when you needed them. Your positive feedback truly encourages me to continue providing excellent service. It was a pleasure helping you at The Mortgage Firm. I appreciate your high rating! Thank you for your review, Senan!
Verified by The Mortgage Firm, Inc.
Had great experience overall
Business response:
We are grateful for you trust, Rasha! Your feedback is greatly appreciated, and it was a pleasure working with you. Here at The Mortgage Firm, we strive to provide the best service possible. Thanks for leaving a 5-star rating. If you ever need assistance in the future, don't hesitate to reach out.
Verified by The Mortgage Firm, Inc.
Professional and knowledgeable
Business response:
We are so glad to hear that you found our services professional and knowledgeable, Michelle. Your satisfaction is my top priority, so it's wonderful to know that you had a positive experience. Thank you for choosing The Mortgage Firm and for the 5 star rating. Looking forward to serving your future mortgage needs.
Verified by The Mortgage Firm, Inc.
Great experience with as painful in the beginning trying to choose the right lending option
Business response:
Hi Mark, we are so glad to hear that you had a great experience despite the initial challenges. Choosing the right lending option can indeed be overwhelming, but it's rewarding to see it all come together. Thank you for your 5-star rating and for choosing The Mortgage Firm. Your satisfaction is our priority. I'm here for any future needs you may have. - Samuel Dongilli
Verified by The Mortgage Firm, Inc.
Forever customer
Business response:
We are truly humbled by your review, Toby. Your 5-star rating means a lot to me and everyone here at The Mortgage Firm. We're so glad to hear that you're a "forever customer". We look forward to serving you in the future. Thanks for taking the time to share your feedback.
Verified by The Mortgage Firm, Inc.
A heartfelt thank you to Sam and the incredible team for their unwavering support and patience. Their exceptional communication and prompt addressing of our queries and concerns made the journey smoother. We're truly grateful for everything.
Business response:
We are genuinely touched by your kind words, Chivon. It's always encouraging to hear such positive feedback and we are delighted to know that our team at The Mortgage Firm was able to make your journey smoother. Your satisfaction is our top priority and we are thankful for your trust in us. If you have any further queries or need any assistance in the future, please don't hesitate to reach out. We're always here to help. Thanks again for your wonderful review!
Verified by The Mortgage Firm, Inc.
Whole process for our equity loan was quick and easy. Sam always offers great advice and got us more money than we originally requested. We closed in just a couple of weeks! Thank you to Sam and his team again!
Business response:
I'm truly grateful for your glowing review, Pey-Rong! It was a pleasure assisting you with your equity loan, and I'm thrilled to hear that you found the process quick and easy. We always strive to provide the best advice and service at The Mortgage Firm, and I'm delighted we could exceed your expectations. Looking forward to serving any of your future mortgage needs. Once again, thank you for choosing us and for your kind words.
Samuel Dongilli has a 5 star rating with 817 reviews.
Samuel Dongilli is open now. It will close at 6:00 p.m.