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348 W Juana Ave, San Leandro, CA, 94577, United States
Get directionsVery nice facility. Nice size rooms. Convenient location. Tour was very informative. Answered all my questions.
Business response:
Sharolyn Slebben, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living San Leandro!
I enjoyed the warm welcome from the lovely staff at Pacifica Senior Living. It felt like home right away and I am happy to refer my friends and family to this gorgeous community.
Business response:
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
Poor food quality. Good job on covid-19 policies.
Business response:
Bryan Mccoy, your wonderful feedback and rating mean a lot to us.
Most of the staff does a great job taking care of Mom. Food can always have areas of improvement. Mom's not happy so waffle makers not working as well as milkshake maker. One particular staff member has always been the best [name removed].
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living San Leandro. Thank you again, we hope you have a wonderful day!
The tour was very thorough and very well explained. There are a lot of amenities and community engagement. The units are spacious and well maintained. [name removed] was very gracious and informative.
Business response:
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
Such a friendly staff including [names removed]. Very welcoming and you can tell how much the staff like the residents.
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living San Leandro. Thank you again, we hope you have a wonderful day!
Amazing, friendly!
Business response:
Hi Anonymous! We're so happy we were able to help you out!
My mother has lived here for almost 10 years. She made 97 this year and I attribute this to the great car that she receives at Pacifica. Not only does the staff makes sure she is physically well, but they also make sure her social and emotional health is addressed. This comes from the loving care of staff like [names removed] and so many others who give so much every day. I'm so grateful!
Business response:
Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.
Great customer service and knowledge of client needs and support service available.
Business response:
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
San Leandro Senior Living has a 4.7 star rating with 425 reviews.
San Leandro Senior Living is open now. It is open 24/7.