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348 W Juana Ave, San Leandro, CA, 94577, United States
Get directionsWe met with the Director and had a very nice tour. We liked the sizes of several units. It too is a good size.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
My brother was left in his own urine. Bed soaked with urine. List weight, due to lack of food. Very bad experience. But a place for mom was excellent. They oversold their ability to handle my brother. Families should take a look at everything to ensure they can get what they need.
Business response:
This review is troubling to us as we have not had any family situations that fit this description, but we are aware of a particular family who has had an internal dispute. One may have written this to anger the others. We have decided not to directly respond to this review as we should not insert ourselves into a personal conflict, nor does this belong on social media.
The food is very bad! I can eat only breakfast as is always the same and served routinely. Not fully hot.
Business response:
Thank you, we appreciate your feedback. We are sorry to see that you are unhappy with the choices and food temperature. We always strive to provide top quality service to every resident and their families, and will work on making this right for you. Please don't hesitate to reach out if there's anything additional we can do for you.
This facility is disgusting. They have cockroaches in the kitchen, the whole place is dirty. If you love your parents please avoid this facility.
Business response:
We would like the opportunity to investigate your feedback further. Please could you contact me at [removed]? We’ll work with you to resolve any issues as quickly as possible.
San Leandro Senior Living has a 4.7 star rating with 425 reviews.
San Leandro Senior Living is open now. It is open 24/7.