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Sanremo The Italian Restaurant
- Restaurants
- Bath
About this business
Location details
15 High St, Bath, BA1 5AQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Beautiful setting hut our service was very slow and there were lots of fruit flies as we were sat by the bar when mentioned to the server just ignored but was acknowledged later on leaving by the manager
Business response:
Hi Sarah, Thank you for visiting us and leaving a review. We are truly sorry that your visit did not meet your expectations and these are not the standards we aim to deliver. We acknowledge the impact that this had on your daughter's Birthday celebrations and would really appreciate the opportunity to make this right. If you are open to it, please contact us directly.
Lovely restaurant with friendly. Unfortunately, falls short on the food. Partner had venison which he enjoyed, but wasn’t great. I went for pollo Milanese, thinly fried chicken with fresh halved tomatoes, Parmesan and rocket……sadly sides had to be ordered seperately and it didn’t come with a sauce (none of the sides would have gone with it), really could’ve done with a nice tomato sauce as it was very dry and monotonous to eat!. Definitely not worth the money.
Business response:
Hi Mark, Thank you for dining with us and taking the time to leave feedback. We are really sorry that the food did not live up to your expectations and these are not the standards that we aim to deliver. We would love the opportunity to rectify this. If you're open to it, please contact us directly.
We had a table booked for 18.15 on a Saturday evening. We were put upstairs, it was awful there were no other tables seated up there. There was no atmosphere at all, there was a door wedged open behind us where they were scraping plates. Not a great experience.
Business response:
Hi Kaye, Thank you for the feedback, we really appreciate it. We are sorry that the upstairs room did not live up to your expectations and we will share this feedback with the team. We would love to rectify this. If you are open to it, please reach out to us directly.
Had booked a table for my sons 30th and were put in a room upstairs with absolutely no atmosphere and really dingy- I had taken my son there before and he had wanted to go back as the restaurant was so lively and loved the restaurants decor- I had arranged before hand to have a birthday dessert and candle, I had told the waitress who it needed to go to- they forgot to do it and had to be nudged then gave it to the wrong person!
Business response:
Hi Mills, Thank you for taking the time to share your feedback. Please accept our sincerest apologies that your son's birthday celebration did not meet your expectations. We are sorry to hear about the mishandling of the birthday dessert - we understand how much personal touches can enhance a special occasion. Your comments have been shared with our team so we can ensure better communication and greater attention to detail moving forward. We are glad that you enjoyed the food and we truly hope that you will visit us again so... read more
Disappointing Experience Despite the Hype We were recommended Sanremo as one of the best Italian restaurants in Bath, but sadly, it didn’t live up to expectations. The interior and setting were lovely, stylish and welcoming. The staff were friendly at first, but toward the end of the evening, we felt rushed out, even though the restaurant was empty and our table wanted to order more drinks. It left us with a sour final impression. Unfortunately, the food didn’t redeem the experience. Across the board, all seven of us felt th... read more
The restaurant itself has a good atmosphere and the staff were very friendly and helpful. Unfortunately my wife's meal was not good. She had burrata with tomatoes, the tomatoes were hard and no flavour followed by spaghetti marinara which the prawns were overcooked, calamari was like rubber and the sauce was much too heavy. I had fried calamari followed by salmon and mussels, which was ok. They did take the price of my wife’s meal off but it was very disappointing after reading such good reports of the food.
Really bad food, and very overpriced. Looked so promising online.
Business response:
Dear Olivia, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you'r experience at Sanremo did not meet your expectations. We strive to provide exceptional food and service, and it’s disappointing to learn that we fell short during your visit. We would love the opportunity to make this right and better understand where we can improve. If you’re willing, please reach out to us directly at via our email on our website so we can discuss your experience in more detail and see how we ca... read more
Spent 1 and a half hours waiting for our food to be told the kitchen had missed the order, very frustrating as the restaurant is beautiful and we were looking forward to celebrating our anniversary.
Waited 2 hours for a starter 45 minutes for a round of drinks Decided to walk out and eat elsewhere
Business response:
Dear Jac, We sincerely apologise for the unacceptable wait times and your decision to leave. This is not the experience we aim to provide, and we deeply regret the experience you endured during the valentine weekend. Please contact us directly at our email via sanremobath.co.uk so we can address this and make it right. I look forward to hearing from you.
Frequently asked questions about Sanremo The Italian Restaurant
How is Sanremo The Italian Restaurant rated?
Sanremo The Italian Restaurant has a 4.7 star rating with 2,181 reviews.
When is Sanremo The Italian Restaurant open?
Sanremo The Italian Restaurant is open now. It will close at 10:00 p.m.