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Santa Fe Kia
- Santa Fe, NM
About this business
Location details
1701 St Michaels Dr, Santa Fe, NM, 87505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedWonder would guys sponsor a pro mma fighter if so can y'all inbox me
RecommendedI would go and check out all your deals you guys got... I'm all right with my car,,,,,
RecommendedAndrew Salazar is the best car salesman in town!! He worked with me and I drove off in a brand new car!! Wow!!
Still waiting for a call back from Service about fixing my radio and Bluetooth. Lucas has been the only helpful one and now I hear he is no longer there. I haven’t gotten a call back since oct 29th.
Was offered 6000 for my car in an email they sent since I have purchased a car there. Set an appointment drove two hours to get there with in a few minutes they told me they were offering 1000.00 for my car.What an insult. Never do business with them they are not truthful with you just interested in the $$ . Got a great offer from a dealership up the road from them and gave me what the car was worth and I didn’t even have to ask for that amount.
I have a tire and rim warranty and the technician did call to initiate the claim but did not fulfill the claim requirements from what I was told by the tire warranty company. The company requested photos of the damaged tire. I've had 2 replaced with this warranty at another dealership and yes it can be a burden to take photos to submit but for the customer you do what is needed to fulfill the warranty that I purchased when buying my Kia. I tried to submit the invoice to be potentially paid for but was denied. So I'm out of $... read more
Business response:
Brittany, I am very sorry for the unsatisfactory communication regarding the claim for the tire and wheel package you purchased. I am connecting with my parts and service manager to get this resolved. Please reach out to me directly at 505-480-1270 or email me at greg@santafekia.com. I am more than happy to assist where I can in this process.
My wife and I walked onto the lot fully prepared to buy a C5 Corvette that they had for sale. I’m thirty years old the car was only $14K. The car was beat to hell and Bobby gave me the run around saying nobody was qualified to buy it and didn’t want to let me drive it because it had been detailed. The car was filthy and he obviously made a snap judgment about my wife and I that we couldn’t afford the car. I’ll take my 800+ credit score and six figure salary to someone who wants to sell cars and not treat people like crap bec... read more
Business response:
Sir, I apologize if there was a misunderstanding but when you offered me $11,000 for a car that I have listed for $14,000 you’re absolutely right, I wasn’t going to waste yours or my time allowing you to drive it in the snow. I said that I’ve turned down offers left and right by people who couldn’t get financed on it so I’m sending it to the auction because I have more than $11,000 into it so please, explain the whole situation. I very clearly said you and your wife could drive it if we were close in price and you said we we... read more
Bad customer experience, in that the service person didn’t not show a friendly attitude. Then he offered to call me when may car was ready and he didn’t! Worst of all, they didn’t have the part for the repair which I made an appointment for two weeks in advance. Now I have to make a new appointment and travel 50 miles out of my way to get it installed. I recommend that if a customer has a complaint for a known cause, the least they could do is have a spare on hand. One of the perks they offer as a Santa Fe KIA owner is a fre... read more
Frequently asked questions about Santa Fe Kia
How is Santa Fe Kia rated?
Santa Fe Kia has a 4.6 star rating with 1,818 reviews.
When is Santa Fe Kia open?
Santa Fe Kia is open now. It will close at 7:00 p.m.