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Schoolhouse Pediatrics

3.9

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Location details

4201 Bee Caves Rd c100, Suite C-100, West Lake Hills, TX, 78746, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.965 reviews
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Nina H.'s profile image
Nina H. 
rating
10 years ago

Love this practice, we have been using them for almost five years now for our two boys. Dr. Reidy is great, very personable, and she knows what is a big deal and what is not a big deal, which is comforting when you are a first time parent. I kind of wish she could be my doctor too. Dr. Christensen is also pleasant and skilled and gives good medical advice. I have not had a bad experience with either one or any of their office staff. I would never think of going elsewhere for my kids, and I recommend this practice all of... read more

Mandy F.'s profile image
Mandy F. 
rating
11 years ago

When my first son was 2 years old I switched to Dr. Reidy. I drive from Circle C because the medical attention my children receive is excellent. Dr.Reidy diagnosed my son with ADHD and has done a beautiful job managing his meds, preserving his self esteem and really changing the course of his academic path. Dr. Christensen is also a terrific provider. Both take the time to listen to me and allow me and provide my sons with the care they deserve. The office staff is accommodating and competent. My sons are both high energy an... read more

Sarah K.'s profile image
Sarah K. 
rating
11 years ago

Just recently moved to Austin from DC. Where our Pediatrician in Washington was one of the BEST doctors in the North. I thought it was going to take at least 2 or 3 practices till I found a decent pediatrician for my 7 month old. I was surprised at how much I liked schoolhouse pediatrics. Dr. Reidy is so sweet and attentive with my son. The only complaint I have. Which, I find to be really ridiculous... They charge $20 to talk with a nurse on the weekends. I understand that probably controls the amount of stupid calls they ... read more

Erin H.'s profile image
Erin H. 
rating
12 years ago

We've taken our children to this practice since it opened. I have been completely happy with all of the staff here but we especially love Dr. Reidy. I truly trust her judgment and her kindness always puts my kids at ease. I also appreciate that we have never had a problem getting a sick child visit. I recommend them to everyone. 

Jane H.'s profile image
Jane H. 
rating
13 years ago

I completely agree with Autumn. These staff are top-notch. It's not unusual for us to go to a subspecialist who exclaims...wow...Dr Reidy ordered just the right labs...very comprehensive! Dr Reidy and her staff are all very personable, caring, knowledgeable, and competent. I've never had issues with billing or coding. And, yes, as Autumn mentions, it's generally easy to get a same-day appt. And if not, they work with you. 

Autumn L.'s profile image
Autumn L. 
rating
13 years ago

We love Dr. Reidy. Her philosophy that pediatrics is not a cattle call is very appreciated. She takes time at the appointments to know your children, and you, and is very informative, beyond just the Rx and diagnosis. She asks the right questions, answers the questions you have and is very thorough. It's not just an in and get you out as fast as I can kind of place. My kids love her and get excited to see her, as long as there are no shots!! :) They almost always, if not always, get you in the same day for a sick child,... read more

D S.'s profile image
D S. 
rating
2 years ago

run away! this pediatric office is only in it to make a buck and rip you off. they held my kids' medical records hostage until i paid their extra fees. this is not common practice- other pediatricians do not charge for this. they do not care about you. they just take your money. 

Business response:

We always appreciate feedback and we’re sorry you’re less than pleased with our service. At Schoolhouse Pediatrics our number one priority is the health and development of your children. We understand that nobody likes fees and that they are a part of doing business. We really hope you and your kids have a healthy, happy summer. 

Mrs M.'s profile image
Mrs M. 
rating
3 years ago

Wow, they have some scheme going on at this office. Went in with two healthy kids for their yearly well-child checks and managed to get billed for two diagnostic visits. Both initiated by the nurse. She insisted my first child had step. I insisted she didn't as we hadn't been mixing with other kids due to Covid back in the summer, and my child had zero symptoms! School was out, so I knew she didn't. She told me in a very judgmental tone that kids can have strep without symptoms and made it clear to me that I was not being a ... read more

Business response:

We always strive to deliver thorough well child checks and office visits. Thank you for the feedback; it helps us to improve. I'm truly sorry your visit was less than satisfactory. The way that insurance companies handle well child checks is truly difficult to understand and frustrating for many. Please call me at 512-327-1155 and ask for Julie if you'd like to discuss specific details. We wish you and your family a healthy and happy holiday season. 

Nicole G.'s profile image
Nicole G. 
rating
4 years ago

Apparently Yelp doesn't believe in 0 stars, but I do when it comes to Schoolhouse. By far the worst run pediatrician, medical practice, and business I have ever come across. Process wise, no matter what I've been here for over the past year, I can never escape in under 1.5 hours- typically 30 minutes in the waiting room, 30 minutes waiting in the room for the nurse (because you will never see the doctor), and another 30 waiting for vaccinations or a secondary nurse visit. I am baffled that there are so many opportunities to ... read more

Business response:

We always appreciate feedback here at Schoolhouse Pediatrics so thanks very much for speaking up. Rest assured that our highly skilled and educated team of doctors, nurse practitioners, physician's assistants, medical assistants and patient care coordinators strive everyday to deliver world class care to each of our patients in a professional and timely manner. Sometimes children's medical needs take longer than anticipated to thoroughly address and treat and, of course, we would never sacrifice quality of care for speed. ... read more

Frequently asked questions about Schoolhouse Pediatrics

How is Schoolhouse Pediatrics rated?

Schoolhouse Pediatrics has a 3.9 star rating with 65 reviews. 

When is Schoolhouse Pediatrics open?

Schoolhouse Pediatrics is closed now. It will open on Monday at 8:30 a.m.