Schweiger Dermatology Group - Milford

Joseph M 

on BBB

2 years ago

Disgusted by the lack of response to inquiries! I was specifically told to use ***** to communicate any issues I might have with the ***************** I left a message 10 business days ago and followed up 5 and 3 days ago and still no response. Actually the system generated response I got was the office was closed and their hours are 7 to 7. I left my messages during normal business hours. That response clearly does not make sense. To me the message that is being sent to me is we dont value you as a patient go somewhere else... read more

Carlos H 

on BBB

2 years ago

This office is in the ********** hospital. My wife came for a procedure, it looks like they over book. We came at 10AM by 12:30PM she was done. 4 hours later bwcause the dr. *** not available still she was not eeleased.It was people in the waiting room for more than 3 hrs and not call. Really bad service. 

Lori P 

on BBB

2 years ago

I contacted the Schweiger office in ********* ** about removing a lot of unsightly skin tags I had. I was first told that the cost would be $300 for a half hour of treatment. The person who saw me said she could only do half of the tags in one session, and would remove the rest, at no additional cost, at a second session. My only instruction after the first session was to apply a topical antibiotic to the areas where the skin tags had been removed. I returned after 3 weeks for the second treatment. A different technician was... read more

Jacqueline W 

on BBB

2 years ago

Have been going to ************* for many years he is fantastic my issue is with this new company and their billing department. My husband and I had an office visit in October 2022 and I keep getting numerous bills for one visit and they do not apply my bank payments correctly have called numerous times and they just talk I. Circles they cannot provide me with a statement that has my charges and payments and are now telling me I owe for a visit in 2022.I have copies of all my cancelled checks so what are they doing with the ... read more

Sa C 

on BBB

2 years ago

I made an appointment with a very highly credentialed dermatologist. When I got to the office, the staff told me the dermatologist was not there and I was seeing a Dr. ******** else. After speaking to the doctor, i discovered the person who was giving me medical advice was not a medical doctor at all. 

JUNE F 

on BBB

2 years ago

My telehealth call on 08/26/2022 was reported to my health insurance as an office visit. We do not have a copay for telehealth calls. My health insurance company contacted the billing department and after 4 months, the code was corrected to reflect a telehealth call with no copay. As we had paid the copay already, we asked for a refund. Moving ahead to April, I was told a check had been issued. I waited a month for the check and called, only to be told that the issue would been escalated to their research department. I waite... read more

Gerard M 

on BBB

2 years ago

Terrible experience with this office. Didnt even see an actual doctor. The girl had no experience and was totally clueless. They also screwed up calling in prescriptions. More than once. They were rude and condescending when my wife called about their mistake. Do yourself a favor and go somewhere else. Absolutely a waste of time and money. 

Elliott R 

on BBB

2 years ago

Doctor is great. Office staff not very competent. They swore the doctor accepted my insurance but did not. I found out after my initial and only visit. I was charged $500 for the removal of ************ blemish which took the doctor **** than 30 seconds to administer the freeze spray. Another dermatologist I went to charged $30 and told me upfront that my insurance would not cover the procedure. For well over a year I have been trying to get this addressed only to have a new bill sent without resolving this issue. I have ema... read more

Jeannette C 

on BBB

2 years ago

If I could give them zero stars I would. I should have realized when I walked in and the patient was complaining about how she paid her bills but yet was still getting bills stating she owed money was a red flag. This was my first time at this office and they do not tell you about any extra charges you may be billed for at your visit because you signed a consent form so therefore they are covered. I had a biopsy done and because they have to send it out and have a pathologist read it I was charged and NO ONE said anything of... read more