Schweiger Dermatology Group - Milford

Denise S 

on BBB

2 years ago

Horrible business practices the billing department is incompetent. I see the doctor from the ********* facility. I really like my doctor, but the company itself the institution they are shysters. I pay my bill in full and then they send me a bill. I show the receipt I show my credit card statement they continue to say I owe them. I do not owe them. This is so frustrating and I have been reading the comments from some of the other patients, and this is obviously a common practice of this company!!!!!!! Something needs to be d... read more

Jordan E 

on BBB

2 years ago

DIDNT CHANGE GLOVES. I went here for a cyst removal on my face near my temple. The nurse assisting with the procedure left the room after setting up with gloves on and came back in to the room and never changed her gloves after handling the door k*** and everything else outside. I was too shocked to say anything due to anxiety and let them continue as i assumed she would change them as she went. My removal spot ended up getting infected and I needed to to go ****** care as it was a weekend and I couldn't get in touch with an... read more

Robert H 

on BBB

2 years ago

One star is too high rating for this outfit. My Doctor in the office local to ************ ** is wonderful. Schweiger is terrible. It is impossible to reach my local office by phone. A call to the number posted at the website (for my local office) is someone who told me the local office does not have a direct phone number. The BBB rating speaks for itself - whether for financial performance reasons or more I don't know. I can tell you that any customer service (I use the term loosely) by anyone but the great people in my loc... read more

Meagan D 

on BBB

2 years ago

I was persribed a cream to treat a topical fungal issue and this cream caused an angry, red rash. I immediately stopped using the cream and let ******** Dermatology know. However, since ********* uses a third party service to handle all of their booking and aftercare service, I'm not clear how my case is being handled. It's now been 3 days with no doctor/nurse call, they're aftercare service needs help! Customer beware! 

Carol B 

on BBB

3 years ago

When my long-time dermatologist sold her practice to this group, I gave them a try. I will NEVER go back. After waiting ************************** an inconvenient location (because it was the only way to see an MD) to show ** in the exam room, he glanced at me for exactly 2 minutes and they billed my insurance hundreds of dollars. I called multiple times to share my concerns and no one bothered to call me back, but they sure did bill me for the copay. I strongly recommend you find another practitioner. I certainly will! 

Alex P 

on BBB

3 years ago

Instead of sending me a normal statement to show what is owed, I received various different statements with different amounts. No one could explain it and tried to make it as confusing as possible. At some point I was sent the 'actual' statement on what was to be paid. I paid, but then they sent me another statement shortly after with a much lower amount due. I brought up the fact that I was overcharged and need to be reimbursed. They actually admitted to the discrepancy via email but it's sketchy that no one would have said... read more

Gary M 

on BBB

3 years ago

My Doctor (** *****) is great. But the billing department for Schweiger Group is beyond bad. They continue to bill me for services I have already paid for. I've called in 4-5 times over the past few months and each time someone says they will take care of it or get back to me and it never gets taken care of. This has been going on since March of this year. I've sent an email with attachments that show that I sent in payment and it still doesn't get resolved. They are threatening to send me to collections on an invoice I alre... read more

Debra M. 

on BBB

3 years ago

Saw doctor for 15 minutes.Took off one milia billed $325. Said to me $15.Took off skin tag. Billed $500.Office visit to walk in door billed $500.Asked to remove one more milia refused because she must see at least 4 patients per hour.$1075 I'm shocked that they can do this. Was not told beforehand that will be billed for office visit. I might have been a return customer but don't like feeling ripped off. 

Nga H 

on BBB

3 years ago

I have never experienced a more incompetent medical office. My son is on Accutane. His last two visits were supposed to be Telehealth since he's away at college. We were assured this would be no problem by the PA who was seeing him. The first Telehealth visit worked fine. The second one not so much. They never sent us the link. When we received the confirmation, I asked for the link and they said they don't offer Telehealth visits. I called the office directly and sent messages through the patient portal to get it straighten... read more