Schweiger Dermatology Group - Upper West Side

Deb S. 

on Yelp

a year ago

My 15-minute appointment led to over two hours of phone calls trying to reach someone in the office due to a prescription mix-up. The medical assistant failed to ask for my preferred pharmacy and sent it to the wrong one. When I notified her, she promised to cancel and update it, but the correct pharmacy didn't received the prescription because she didn't cancel it correctly. I've been unable to reach the office directly, resulting in multiple calls rerouted to customer service agents across the Midwest and New York who h... read more

Grace S. 

on Yelp

4 years ago

This place is a joke. I made an appointment for my son's rash on Zocdoc. I checked in at the office and paid my copay. Then the receptionist told me the doctor doesn't see minors. They could have told me before I came into the office or before I made my copay. I had to wait for 30 minutes for the receptionist to pay me the refund when she kept attending to other people who came in later than me. Unbelievably awful service. 

Phil T. 

on Yelp

6 years ago

Had a 1 year old baby with me showed up 10 minutes late so they cancelled my appointment. Said I could come back in 3 hours. This place is garbage 

A M. 

on Yelp

6 years ago

I went to this practice earlier this year for a minor rash due to dry skin. The experience with the doctor was fine, they prescribed a cream and the problem was gone in three days. They scheduled a follow-up visit two weeks later which lasted five minutes and then they charged me for the follow-up visit. When I questioned it at the front desk, they said it was a mistake and they would fix it. But I kept on getting a bill for that in mail and repeated letters from the billing department. After multiple calls to the office, no... read more

Emily S. 

on Yelp

6 years ago

First time patient. Front desk staff was so rude and unprofessional in their demeanor that I walked right out and didn't even bother to see this doctor. I have 0 patience for rudeness in the health care industry. Total lack of sensitivity and professional behavior. 

Katharina P. 

on Yelp

6 years ago

It was easy to get an appointment, staff is friendly. However, the skin screening was done very quickly and superficial. The PA didn't detect the main problem. Expensive for what you get. 

Sara P. 

on Yelp

6 years ago

The office is lovely and the front desk staff are very nice. I made an appointment through zocdoc, which alerts you that your appointment may be with an assistant acting "under the supervision" of a physician. I had an appointment with Alexandra, and there was no supervision. Normally I wouldn't really care, but she misdiagnosed me: she said two cysts on my face were actually broken blood vessels that would remain there and the only way to treat them would be with a laser, $250 per location. Well, they came to a head and hea... read more

Luis B. 

on Yelp

7 years ago

I decided to experience for myself what certainly felt like a bag of mixed reviews (both on Zocdoc & Yelp) in hopes of finding the right doctor for my general skin concerns. Very hesitantly I decided to schedule for a consultation with Dr. Gold - and boy, do I regret this. To be perfectly frank, my 2-stars are only achieved by the pleasant attention of the receptionist that morning and the very short waiting time; after this brief interaction, everything pretty much fell into a pit of despair. The nurse practitioner who s... read more

Sacha-Avi S. 

on Yelp

7 years ago

While I saw dr. Nazarian for a solid 4 months due to cystic acne, my biggest complaint was her attitude. I had never experience cystic acne until I started taking 50mg of spironolactane. Dr. Nazarian was adamant that I needed an increased dose despite me complaining about feeling light headed in the months I was taking it( and had no intention of ordering a blood test before hand). When I decided to stop taking it entirely, she said I was going to deal with cystic acne from now on and the Spiro was the only reason it wasn't ... read more