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Scott Clark Toyota
- Car Dealers
- Matthews, NC
About this business
Scott Clark Toyota is the premier Toyota dealership in the Carolinas. We sell new and used vehicles, Toyota factory service, Toyota Rent A Car, Parts Department.
Location details
13052 Marie Garris Rd, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Sales and Advertising Issues I purchased a car from this dealership and after driving it noticed it pulled to one side of the road they had just put brand new tires on and did an alignment so I took it in to get it doubled checked and they declined to check it unless I pay for another alignment that they just did. Then provided to tell me that they have no way of even checking an alignment and they tossed me around to multiple people all telling me to **** it up and leave. If I buy a car or just had alignment done on my car ... read more
Service or Repair Issues I was *************** by Scott Clark Toyota into believing that I was purchasing a ********* ***** with a 3-year warranty from Toyota. I was told on the phone that the engine I would be getting was a rebuilt engine, and that my old engine would be given back to Toyota so that they could either examine or rebuild it. However, I was never refunded a core charge from Toyota, or this mysterious third party that was kept from me. The only time Scott Clark Toyota acknowledged that the ***** was Used was on... read more
Product Issues On April 10, 2023, I went to Scott Clark Toyota to test drive a car. After speaking with a salesman, I decided to put $300 down on the car in hopes of completing purchase the following day. On April 11, 2023 (the following day), I decided not to buy the car, so I called the salesman and he told me to come down to the dealership to process a refund of the $300. I went to the dealership on April 11, 2023, and I was told by a member of the finance department (the same person that had processed my payment on April... read more
Customer Service Issues On 4-12-23 I purchased 4, Yokohama Avid Ascend LX BW tires from Scott Clark. I was told by ********************** a sale was going on with the tires and I can apply online for a rebate. I applied online for a rebate but was denied by ***************** Center. On 4-29-23 I was e-mail by customer service manager the receipt invoice was missing the name of the tires purchased. In the receipt had the DT0 tire size and YK the brand. The model name (tire name) provides the amount for the rebate. The supervi... read more
Service or Repair Issues I bought my truck on Friday the 14th. I immediately called in the next day about my faking brakes. They took my truck to get repaired on Monday and had it for over a week with no contact. I got my truck back last night on 4/25 and immediately noticed a cracked windshield. I also noticed they didnt even replaced the gas in my truck after driving it to another dealership in ********. I reported the issue immediately with the dealership service manger and I was told I would get a call back on next steps... read more
Service or Repair Issues Mechanical issues with car occurred 1 week after taking car for routine oil change and, multi=point inspection and tire rotation at Scott Clark Toyota. Incidentally the 14 point multi-point inspection revealed no issues and no additional services were recommended. The mechanical failure happened on a Saturday afternoon 1 week after the service appt. I immediately contacted Toyota **************** and stared a case to report my suspicion that the problem was related to my recent visit and service. ***... read more
Sales and Advertising Issues I financed a car through SECU from ***** Clarks Toyota in ********* **. I bought a 2015 Chrysler 200 for $15,000 with ****** down for tags. When we took the car home is when we noticed that the heat did not work. We called the next day was told to bring it in to fix. They fixed it then a week later the car started smoking from engine and leaking. Called and they said bring it in and the car has been in there possession now for 1.5 months while Im making a car payment stating that a new engine is ... read more
Service or Repair Issues On January 7, 2023, I reported to my scheduled appointment at Scott Clark Toyota. I was there to get my yearly inspection. The service technician informed me that I needed a tire to pass my inspection. I agreed to the service. I do not drive this vehicle unless I go out of town. It is kept in my garage. On Saturday, March 18, as I was preparing to drive this vehicle out of town, I noticed that the rim was missing. I called and left a message for the service department on March 19 because they were cl... read more
Customer Service Issues A phone call to dealer 1/5/23. I requested information on hybrid vehicles. I was told that the vehicles were available. I was also told that a vehicle would be available. I scheduled an appointment at 1:00 pm on 1/6/23.I shared this information with a friend who was in the market for a hybrid vehicle. After he and I arrived we were told by the salesman with whom we made arrangements with he would not be able to see us and gave us to another salesperson who had no knowledge of my previous conversation.... read more
Frequently asked questions about Scott Clark Toyota
How is Scott Clark Toyota rated?
Scott Clark Toyota has a 1.8 star rating with 57 reviews.
When is Scott Clark Toyota open?
Scott Clark Toyota is open now. It will close at 8:00 p.m.